Hudson Nissan of Charleston

Called on a Tuesday to inquire about viewing / test driving a used vehicle. Salesman Clay stated that the car was being inspected and that he would call back to schedule an appointment. He confirmed an driving a used vehicle. Salesman Clay stated that the car was being inspected and that he would call back to schedule an appointment. He confirmed an appointment for the coming Thursday. Clay again confirmed the appointment on Thursday morning and stated that he would be out and that Nana would take care of things. Arrived and was greeted by Nana who took me out to the car. He said it was rough around the edges and asked if I was still interested - I said yes and he went to get the keys for a test drive. He came back five or so minutes later with the sales manager who said that the dealership in fact wasn't willing to sell the car and would instead be sending it to auction. He said it was a mistake that the car was on their website. No explanation was given for why someone made a showing appointment and confirmed availability with me the morning of. TL;DR: Salesman scheduled a showing for a car and confirmed the showing on the morning of only for the sales manager to refuse to sell the car after I drove 40 minutes to the dealership, waited around for 15 minutes, and then drove home. Waste of 1.5 hours. More

Dont buy from here. Bought a brand new truck from here and when I brought it home I noticed some sort of stain on the back seat. Since it was closed by that point I called in morning to service and was to and when I brought it home I noticed some sort of stain on the back seat. Since it was closed by that point I called in morning to service and was told no worries we will take care of it when you bring it in for its first service. In between I had multiple other issues. Battery connection issue, sensor issues, exposed wire issue and some sort of electrical harness issue (recall). Took it in for first oil change and all these other issues (including the stain) and they fixed a lot of the issues but not the stain. Couldnt get it out. Since there was more work needed done they said they will do the stain the next week when I brought it in. Came in second time the next week and they fixed the remaining issues. They called me and said it was done. I asked about the stain. Was told yes sir i checked myself. Arrived and sure enough stain was there still. They apologized and said I could leave it again. On way out I saw my salesmen. He told me to pull it around. Turns out that stain wasnt a stain but bad fabric that was tearing (service technician never realized that). After all the issues and now adding a bad interior (4 month old truck) the manager came out to speak to me and said he would reach out to Nissan about it and also discussed swapping me out if the vehicle for another. Fast forward. No word on fixing seat but did get their offer to swap out. They offered $5500 less than I paid for my truck and then priced me out a new truck. They have this new truck on website listed for $40,800 with the price crossed out (its actually lower when u ask for the new price) yet on my sheet they were trying to sell it to me for 45k. So in the end with the loss of value on my truck and the increase in the price of the new truck they tried to hide from me I would go from a $39,500 loan to a 50k loan all because they sold me a truck thats had issues. When I brought up the increase in price on their sheet they went silent. Did they think I wouldnt notice or look it up? They also had google remove my original 1 star review of their company. Nothing I posted is false. I have the pictures to prove it. Buyer beware from this company. Hopefully someone see’s this before they falsely remove this one More

Impressed with the process from start to finish Worked with Joe over the internet to agree upon a price and came in for a test drive. Paul the salesman was helpful and did a great job listening. P Worked with Joe over the internet to agree upon a price and came in for a test drive. Paul the salesman was helpful and did a great job listening. Paul kept the transaction from falling apart with his persistence to find the solution. Christen in the Finance department was well organized and informative. Overall the process to buy a car was smooth. Everyone had the same goal to win my business for this transaction and future ones. I would recommend Hudson and this group of salesman to someone else looking to buy. More

Attempted bait and switch salesman and sales manager agreed on the purchase price of the car, arrived to paperwork printed for a different car. A car that had already sold. The salesman and sales manager agreed on the purchase price of the car, arrived to paperwork printed for a different car. A car that had already sold. They printed more papers and showed me the price for the car I had wanted all along, the one two different people agreed to sell at a specific price, but now it's $2,500 more than we agreed upon. They refused to make it right, said a mistake and whoops. More