Hudson Hyundai - Service Center

I bought an AUDI early this year and soon after the I bought an AUDI early this year and soon after the purchase I had several issues with the car. I contacted the salesmen jack and he said to contact I bought an AUDI early this year and soon after the purchase I had several issues with the car. I contacted the salesmen jack and he said to contact the service department manager (Forgot Name Not Eddie). I tried several times to contacted this guy since he was the only one who was authorizes to take care of my issue and to assign me a loaner during the repair. After a couple of months I finally contacted this person and he told me that they can’t fix AUDI’s, so I had to take it to and the AUDI service department in Secaucus NJ and they will honor the warranty. I arrange to fix the car at the Audi service department and a few days later I was told that the warranty did not cover any of the damages and the total due was $1700.00!!!!!!!!! I then contacted Hudson Hyundai and after hours of arguing back and forth with Jack, Greg and the service guy they stated that they couldn’t do anything since the problem wasn’t reported right after the purchase??????? This dealership is the worst when it comes to service, this is the 3rd car I buy for them and I always had an issue, but this one toped them all. I will no longer buy a car from them ever again and I will share my discontent with this place with whoever I can to save them from headaches and future problems. Can’t wait for jack to call me and ask me if I’m looking to trade again !!!!!!!!!!! More

Every time I go to Hudson Hyundai the experience is better than the last! Ruddy is such a friendly salesperson and makes you feel right at home when you visit!! I recommend him to all!! better than the last! Ruddy is such a friendly salesperson and makes you feel right at home when you visit!! I recommend him to all!! More

1. The finance officer was trying to rip by using lies to sell all those gap and excessive wear and tear. 2. The MSRP looks cheap but the price jacks up especially when leasing. 3. I got the tires w/ 45-47 sell all those gap and excessive wear and tear. 2. The MSRP looks cheap but the price jacks up especially when leasing. 3. I got the tires w/ 45-47 psi w/c I had almost an accident 3 times in a week. 4. The tire deflated for no reason. After a month, same tire deflated without puncture. 5. The service department scheduled my appointment for the next week just for the tire service knowing that I had the sealant in my tire. In Hyundai manual, it says to go to the dealer ASAP because tire w/ sealant is not safe to drive. 6. Cheap car brand has a cheap service regardless how they make the models look like euro cars! More

I had a great expirience with this dealership. From the day I got the car till present. I called for Recall services, setup an appointment and had everything done in no time. day I got the car till present. I called for Recall services, setup an appointment and had everything done in no time. More

a flat tire with a blow out side wall was fixed along with an oil change and a busted seat in two hours. very happy with the time with an oil change and a busted seat in two hours. very happy with the time More

Went to the dealer for Spring Maintenance. Also, has my brakes done. I thought the prices were very competitive, and the service department was eager to be of assistance. I have bought 3 or 4 cars from thi brakes done. I thought the prices were very competitive, and the service department was eager to be of assistance. I have bought 3 or 4 cars from this dealership, both at Hudson and at Difeo. In the fall when I am able to get through the summer (as a teacher-we dont get paid in the summer), I will most defintely go back for a new car. My current vehicle, at 90,000 runs like a new car. More

After being loyal to this dealership since 2003...I regret to say that there will no longer be a relationship between us...I have decided that due to their unprofessional and rude General Manager I wil regret to say that there will no longer be a relationship between us...I have decided that due to their unprofessional and rude General Manager I will be conducting all my business elsewhere. They made a big mistake hiring that guy, and although I heard stories around about him, I wasnt convinced until I became a victim. His nasty comments and rude undertones allows for him to destroy 8 year relationships in a matter of 5 minutes. Good luck Hudson Hyundai you will need it. I have never been so insulted in my entire life and even called the 800 number to tell them the things he said to me. They were outraged, once they take your money, the brown nosing is over. More

The maintenance service is the worst ever. I had squeaky brakes and went to get a brake inspection. They wanted to charge me $700 to fix my front brakes. I thought it was a bit high and wanted to get a seco brakes and went to get a brake inspection. They wanted to charge me $700 to fix my front brakes. I thought it was a bit high and wanted to get a second opinion. The service rep was trying to scare me with the possibility of getting into accident. I said I'm not spending $700 without doing a little research. He returned my key and charged me $120 for a brake inspection. Let me repeat $120 for a BRAKE INSPECTION. It was a complete rip off. I'm never returning to this service station ever again. More

i took my car in for a oil change. waiting entire day and still no call. they then tell me that i wasnt a priority, and they still had not done anything on my car after 7 hours. i later picked up my car to f still no call. they then tell me that i wasnt a priority, and they still had not done anything on my car after 7 hours. i later picked up my car to find that while they had it who ever drove my car hit something and scratched my front bumper and paint had even come off. next day took my car back they offered to fix it, but would do rest of bumper for 50% off. took back following week. dropped off first thing in morning said would call asap with quote on rest of bumper. 6 hours later i had to call them, still not seen my car. also was promised to have car back second day by noon, called 8.30am and was still told wouldnt be a problem, then i call at 12 noon and told that i wouldnt get it till 5pm or later. dont go to this place they lie dont return calls, hit your car and try to cover it More