Back

Hudson Honda - Service Center

West New York, NJ

4.3
2,375 Reviews

2,375 Reviews of Hudson Honda - Service Center

Sort by
April 05, 2024

It was great Benjamin made sure I was taken care of quickly since it was a service I had to return for and the mechanics did a great job. More

by MARCIA.DEZDESIGN
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Uquillas
Apr 29, 2024 -

Hudson Honda responded

Thanks for sharing your experience! Benjamin and our team are committed to providing efficient service with top-notch results. We appreciate your feedback and look forward to serving you again in the future.

April 05, 2024

Didn't solve my battery issue (I needed to jump start the car again 3 days after the service). And the oil percentage was not reset More

by JWLKAN
Recommend Dealer
Yes
Apr 29, 2024 -

Hudson Honda responded

We apologize for the inconvenience you experienced. Please contact us immediately so we can rectify the situation and ensure your satisfaction.

April 05, 2024

The sales person is good but when you go get the service done they need a lot of training and patience to be with customers More

by FABRICIOCAICEDO
Recommend Dealer
Yes
Apr 29, 2024 -

Hudson Honda responded

Thank you for sharing your feedback with us. Please reach out to us directly so we can discuss your review further.

April 05, 2024

Long wait Wait time is ridiculous for a basic oil change Especially when you have an appointment. 2 hours waiting time is crazy. More

by TORRESMORA
Recommend Dealer
No
Apr 29, 2024 -

Hudson Honda responded

We're truly sorry for the extended wait you experienced, especially with an appointment. Your time is valuable, and we aim for efficiency. We'll address this to ensure a smoother experience in the future.

April 05, 2024

I had good customer satisfaction Made me understand what my car needs Service was made quickly More

by haribhatt796
Recommend Dealer
Yes
Employees Worked With
Elieser
Apr 29, 2024 -

Hudson Honda responded

Thank you for your feedback! We're delighted to hear about your positive experience with us. Providing efficient service and ensuring customer satisfaction are our top priorities at Hudson Honda. We look forward to serving you again in the future!

April 05, 2024

So efficient, friendly excellent service very efficient The costumer service is very good You can trust them More

by yyennerry
Recommend Dealer
Yes
Employees Worked With
Jhosep
Apr 29, 2024 -

Hudson Honda responded

Thank you for the stellar review! We pride ourselves on efficiency, friendliness, and trustworthy service. Looking forward to serving you again!

April 05, 2024

Very friendly and helpful Benjamin was very friendly and helpful. Explained everything and quick service More

by dannycortes09
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Uquillas
Apr 29, 2024 -

Hudson Honda responded

Thank you for the glowing review! Benjamin is a valued member of our team, and we're thrilled to hear about your positive experience. We strive to provide exceptional service efficiently, and we're delighted that you had a smooth and informative visit.

April 05, 2024

The service was good and fast. The service was good and fast. The person who helped me was kind and very precise in his instructions. More

by Ivelisse7712santiago
Recommend Dealer
Yes
Apr 29, 2024 -

Hudson Honda responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with us at Hudson Honda. We strive to provide excellent service and efficiency to all our customers. We appreciate your business and hope to see you again soon!

April 04, 2024

I once visited a car dealership for a routine oil change and transmission fluid change , and the salesman claimed my car needed an expensive brake fluid flush and the fluid was black and tar. Suspicious, I More

by AP3.731
Recommend Dealer
No
Apr 29, 2024 -

Hudson Honda responded

We apologize for any inconvenience this may have caused. At Hudson Honda, we prioritize transparency and integrity in all our services. We'll review our processes to ensure such misunderstandings are avoided in the future.

April 04, 2024

Good service! Find labor costs excessive! The fact tried for extended warranty 2017 CRV with 60,000miles. Was turned down. Since 1989 I have been loyal customer! More

by TUBEETOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Tejeda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Matos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Giuffre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Hudson Honda responded

Thank you for your loyalty and feedback. We're glad you've experienced good service with us. We strive to provide value to all our customers and will take your comments on labor costs into consideration for future improvements. We appreciate your continued support since 1989!

...
6
...