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Hudson Honda - Service Center
West New York, NJ
2,375 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,375 Reviews of Hudson Honda - Service Center
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March 14, 2018
It was nice that I was offered a ride home to wait. I decided to wait for my car but it was nice that I was given the option to wait at home. I got my 15,000 mile recommended service. It was more expe I decided to wait for my car but it was nice that I was given the option to wait at home. I got my 15,000 mile recommended service. It was more expensive than I thought it would be and I wonder if all the services included were actually necessary. More
by STEVENCORTES_8
Verified CustomerEmployees Worked With
Rios, G
March 07, 2018
Oil change and checkup Service Attendant was polite and informative and friendly , explained. the issues that I reported on what the technicians were not able to duplicate , Service Attendant was polite and informative and friendly , explained. the issues that I reported on what the technicians were not able to duplicate , which were minor Thank You More
by CHETSNOWJR0
Employees Worked With
Other Employees :
Bruce, Krystal Chavarria , Madeline Nieves
March 04, 2018
Service Efficient from beginning to end. I was updated as to the progress of work & estimated remaining wait time. I had 2 cars being serviced at the same tim Efficient from beginning to end. I was updated as to the progress of work & estimated remaining wait time. I had 2 cars being serviced at the same time & was in & out in less than an hour. More
by Irizarry573
Employees Worked With
Krystal Chavarria
March 04, 2018
Recall taken care of. Other repairs recommended I did not have done, the prices are way to high. omg, way too much money. Service writer could not have been more pleasant. Other repairs recommended I did not have done, the prices are way to high. omg, way too much money. Service writer could not have been more pleasant. More
by LGKOETTER
Employees Worked With
Benjamin
November 09, 2017
GREAT CUSTOMER SERVICE She was extremely courteous and helpful. It took some time to work on my car and she went out of her way to offer her iPhone charger because the waiti She was extremely courteous and helpful. It took some time to work on my car and she went out of her way to offer her iPhone charger because the waiting rooms wasn't working at the moment. Would definitely recommend her to others. More
by Anglelock409
Employees Worked With
Krystal Chavarria
August 11, 2017
Outstanding KRYSTAL CHAVARRIA WAS THE GREATEST I LL DEFINITELY GO BACK TO HUDSON HONDA SHE STANDS FOR GOLD STANDARDS G-great and smile O-own the problem L-loo KRYSTAL CHAVARRIA WAS THE GREATEST I LL DEFINITELY GO BACK TO HUDSON HONDA SHE STANDS FOR GOLD STANDARDS G-great and smile O-own the problem L-look the part D- deliver the WOWWWW 5 *****. You can contact me anytime for the review. murat GOKSU . More
by Muratgoksu
Employees Worked With
Krystal Chavarria
August 02, 2017
Un buen equipo de trabajo Un buen trabajo como Hudson Honda me dio en ese día de mi primer auto y muy rápidos y muy unidos entre todos . Y se los recomiendo por un buen equipo Un buen trabajo como Hudson Honda me dio en ese día de mi primer auto y muy rápidos y muy unidos entre todos . Y se los recomiendo por un buen equipo de trabajo y ah Manuel Tejada gracias por contarme en cuenta y tú lo haces un buen trabajo y eso me gustó de como tratar un cliente📍Y me dio gusto financiar mi auto gracias 💯💯 More
by Johnusa9999
Employees Worked With
July 17, 2017
Rude, Unethical, deceitful, not professional My car was serviced in Hudson Honda on (7/15/2017) for regular maintenance (oil, filter, differential fluid,..etc) When service work was done and my c My car was serviced in Hudson Honda on (7/15/2017) for regular maintenance (oil, filter, differential fluid,..etc) When service work was done and my car was given back to me I realized that the bumper was broken and fog light was fallen into the space behind bumper and right side of the bumper was not in place and hanging on one side. (When I brought my car to Hudson Honda, right side of the bumper was a little bit lose, however, there was no broken part on the bumper or fog light. After the service the loose part was totally broken and Fog light was broken and fell behind). I reported this immediately while I was there. Mr. Michael. A. (Dispatcher/shop foreman) told in a very rude manner that "You damaged your car yourself, it is not damaged here" . Then someone offered checking the pictures of the car. They looked for the pictures of my car taken when I first brought in the morning. After 10 minutes Mr. M.A. , showed me a dark picture of a car (not sure if it is mine or not) saying that "here it is" which nothing was clearly seen because we were outside under the sun and Ipad screen was shining, the picture was dark. I asked him to show me the picture inside the building because the screen was shining and I was not able to see anything under the sun. When we entered in the building the picture mysteriously disappeared. Mr. Michael asked the service staff to find the picture again. I watched them navigating through all my car's pictures and they did not find any picture showing the broken part. Mr. Michael offended me and he said that "You deleted the picture" . I didn’t even touch the tablet and service staff was holding it, How can I delete remotely a picture from an iPad that someone else is holding? I was speechless and so upset against this deceptive behavior. Then I asked Mr. M.A. who is his manager. He said the manager is not in the office and will be in the office on Monday. Then the manager came(! I think his name was Victor, not sure. ). He proposed that, Hudson Honda and I should share the expense because neither me, nor service staff accepted breaking the part. Regardless of his instruction Mr. M.A. gave me an invoice quote and he shamelessly said that Hudson Honda will not be paying anything as he said before. I felt disgust and I left that place with a broken bumper because I have no trust in this dealer. I reported this issue to the Honda and waiting for a resolution. More
by Guny
Employees Worked With
Michael Albrizio
June 24, 2017
Juan Molina the best one Juan Molina the best seller. Very sincere and kind the best I recommend it in a 100% the best seller helped me in what I could I am very happy with th Juan Molina the best seller. Very sincere and kind the best I recommend it in a 100% the best seller helped me in what I could I am very happy with this diller. More
by ccarballo9494
Employees Worked With
Juan Molina
June 18, 2017
Excellent experience -- and Cairo Lopez made it so easy. Overall, there was an upbeat attitude in the show room. Cairo Lopez greeted me sincerely and professionally. He took me through the selling process of Overall, there was an upbeat attitude in the show room. Cairo Lopez greeted me sincerely and professionally. He took me through the selling process of Hudson Honda. I came in to just look, but by the end of my initial visit, I had my car appraised and I selected exactly the type of CRV I wanted. Within a week, I left with a beautiful car -- and the conversion of my old car to the new one was handled so professionally and easily. More
by bjarni
Employees Worked With
Cairo Lopez, Luis Felipe
