Hudson Ford

Just had a bad experience today with Hudson Ford and looking at a car (used) for my son. We drove 45 mins began the test drive to with the AC not working. Cory was sales and was totally professional... looking at a car (used) for my son. We drove 45 mins began the test drive to with the AC not working. Cory was sales and was totally professional... introduced me to the sales manager for used cars (Jordan if memory serves me right). He expressed they focus on 5 point safety and not much else. For the price point yeah the AC wasn't working! It was not disclosed online the issue and frankly was a waste of my time as well as the sales guy. The manager was dismissive and basically insinuated what do you expect for the price. I said, I expect that if there is an issue to disclose it. I see people have had good experiences with Hudson Ford and that's great but I must give them 1 star...thumbs down all the way! More

John George did a fantastic job getting us into the truck we wanted. We are so very pleased, Hudson Ford is lucky to have him. we wanted. We are so very pleased, Hudson Ford is lucky to have him. More

I brought my stable in. I had a recall and another issue with my Mustang Mach E and also an issue with my 2010 Mustang convertible with the thermostat housing and rear axle I had a recall and another issue with my Mustang Mach E and also an issue with my 2010 Mustang convertible with the thermostat housing and rear axle tire seal. Dylan's Service Team along with Tucker and himself were honest and up front with every issue. I received a text message with video of what was wrong with my vehicles. It was kind of fun to see what they are seeing and have a better understanding of my vehicles and feel a different part of ownership with that knowledge. I would recommend Hudson Ford's service department for any EV issue or ICE car. They have an on-site expert EV tech and have chargers available. Every EV owner can trust this Team. Thanks Hudson Ford!! More

I want to like Hudson Ford. I really do. It would be so convenient to go here. I received a quote online for a part ($159) and service ($192). I couldn't find them on the Ford A I really do. It would be so convenient to go here. I received a quote online for a part ($159) and service ($192). I couldn't find them on the Ford Accessories site though. So, instead I called them directly and ordered the part and scheduled the service. The day of service, they wanted to charge the same for the part ($159), but $535.85 + shop fees for the service. How is that much of a difference in price even legitimate?? It would have been almost 3 times the cost! I brought this to their attention and the response was, "That's the price". Well, I guess I know better now. I ended up just rejecting the quote and I'm gong to go through the accessories site. Will try to get booked to a closer enough shop in Minnesota. More

I have purchased two vehicles from Dan Boles, this guy is the best. He is a straight shooter and he’s not gonna mislead you he is and he always will be my car guy. Hudson Ford is a great place to buy vehicle the best. He is a straight shooter and he’s not gonna mislead you he is and he always will be my car guy. Hudson Ford is a great place to buy vehicles. I have been to big dealerships in Minnesota and bought many new Fords, but Hudson Ford makes you feel like family. Taber Marino More

Jason helped with our new vehicle, the last two purchases. He was friendly, knowledgeable and kind. purchases. He was friendly, knowledgeable and kind. More

…if Matt’s lips are moving, he’s lying! Last summer, we purchased a “Ford Gold Certified” used 2019 F350. Before agreeing to purchase the vehicle, I test drove it and had concerns with Last summer, we purchased a “Ford Gold Certified” used 2019 F350. Before agreeing to purchase the vehicle, I test drove it and had concerns with the front suspension. My wife also pointed out the dirty interior. Matt assured us both issues would be addressed by the next week when we returned to purchase the truck. I agreed to pay their price, which was a premium over KBB. To me, that was acceptable to get the Ford Gold Certification. To reserve the truck, I put down a $500 payment via credit card. I then made arrangements to obtain financing and came back the next week to complete the purchase. We had several issues with the actual purchase transaction, but they will not be addressed here. As we were waiting for the paperwork to be completed, I asked Matt if the truck had been detailed and the suspension issue fixed. He assured me they were. I had no reason to doubt him. I finally received the keys, purchase agreement and temp tag. I then hopped in the truck and drove away. Halfway home, I realized that I’d been bamboozled. The interior had not been touched, and the steering was still not quite right. Being less than an hour before Hudson Ford’s closing, I decided to deal with this the next day. Long story short: the truck had all kinds of issues. Basically, due to personnel problems, the truck had not even been inspected, much less cleaned and repaired. Yet, Matt assured me that he personally made sure all was well. The cheesy reputation of used car salesmen nationwide took a quantum leap forward that day. Three visits to the service department over three months finally seems to have resolved the issues. Also, I’m pretty sure the truck was driven numerous miles between the time we put the deposit down and took possession the following week. I can’t prove it because I don’t have a photo of the odometer, but the mileage I wrote down when we paid the deposit was significantly less than when we picked it up. Hmmmmm. Someone probably had some moving to do! I realize I could have forced Hudson Ford to buy back the vehicle, but I had already purchased numerous non-returnable accessories. Plus, both the General Manager of the Moment and the service department bent over backwards to accommodate the situation. I got several thousand dollars’ worth of repairs and new components. And a lot of entertainment. They’re lucky I’m not the suing type. As for Matt, I took all of the cr@p I found in the truck (dirt, cig butt, lighter, razor blade, broken fork with food on it (looked like Taco Bell refried beans…) and cast them into a clear resin trophy. I mounted it on a wooden base and topped it with a wedge of fake display cheese. An engraved brass plaque reads, “MATT WARREN, East Metro Cheesy Used Car Dealer of the Month.” I crossed out “Month” and wrote “YEAR” with a yellow marker. I understand that it’s sitting on his desk. Stop be and see it if you’re in the area! I giggled the whole time I was making it. More