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Hudson Cadillac Buick GMC - Service Center

Poughkeepsie, NY

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28 Reviews

28 Reviews of Hudson Cadillac Buick GMC - Service Center

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May 29, 2018

Awful experience brought my older cadillac to be serviced because the transmission was shifting oddly. I had an appointment for Saturday, but it wasn't until Weds th More

by NY Nurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Farrell
Jun 13, 2018 -

Hudson Cadillac Buick GMC responded

It was a pleasure speaking with you on the phone earlier. I apologize again for the miscommunication and I am glad you were able to get your Cadillac repaired.

June 13, 2017

Rude parts dept staff taints Dealership Parts depart staff Is rude and nasty I called for some questions on my cadillac. The employee on the phone was annoyed that he was being bothered with More

by Rude parts dept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts dept.staff employees not sure who
February 10, 2017

Like every experience - it was SUPER! All my experiences with Hudson Cadillac Buick GMC have shown that they all are willing to go the extra mile to make you confident that you are getting More

by Sir Skip
Recommend Dealer
Yes
Employees Worked With
Tanya Travis, Dave Brown, Ryan Farrell
February 08, 2017

Service Everything went well.my only issue is that it took 3 hours to service my car an update two programs. Tanya is always so pleasant. I will definitely r More

by Regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Travis
February 06, 2017

Service department Took my car in for service and they diagnosed and fixed the problem immediately. I was extremely happy as the dealer located nearest my home had not t More

by Marie1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2016

Repair of car finish My Buick's Gloss Coat finish was damaged by tree resin and its attempted removal. It had a warranty. Some honor warranties; others resist honoring t More

by Buick owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Golestani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Travis
October 06, 2016

Walk in My fob signal was dead and at the same time, I had an alert for low tire pressure. Without an appointment this morning, i walked to get these two ite More

by Jopal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Enkler Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Staffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Travis, Dave Brown, Ryan Farrell
August 03, 2016

Service was exceptional Service was performed in a timely manner. Everything was done as expected. Very friendly service. I am extremely happy with my experience at Hudson More

by Smednmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Staffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Travis
July 24, 2016

Great dealership. Great sales and service center! When I bought my Encore the sales staff were excellent. I recently bought another vehicle that I own for an oil change. They were quick and friendly More

by Rosemary Farrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hayes, Ryan Farrell
February 24, 2016

A dealership who takes their customer seriously! Hudson Cadillac impressed me from the first interaction to the post sales support. Tracy Paulet was phenomenal in his effort to get me in the right ca More

by JVieira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Paulet