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Hubler Nissan
Indianapolis, IN
552 Reviews
Hubler Nissan has served central Indiana families for more than thirty years providing quality new and used vehicles. We have received numerous accolades and awards for our sales and service departments. People visit us to see our new vehicle selection including the Nissan Altima, Maxima, Sentra, Titan, Pathfinder, Rogue, Murano, and all new Nissan models! Hubler is Indiana’s auto giant and the place to shop when looking for a quality car, truck, or SUV! We have helped hundreds of thousands of customers get the new or used car they deserve at a price they can afford! If you're looking for the best experience you can have at a Nissan dealership in the Indianapolis area, you've come to the right place. We also have a team of highly trained Nissan vehicle experts in our service department, and our parts department has the Nissan parts and accessories you need. We're also a mechanical and collision parts wholesaler.
Our General Manager, Zach Strain, our Service Manager, Dave Lucas, and Parts Manager, Ron Hoffman are ready to make you a completely satisfied customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 552 reviews
September 24, 2011
Through events out of my control, it was necessary for me to terminate my lease early. On Saturday, August 13th, I returned my Nissan Sentra to the Hubler Nissan. Jim Shields INSPECTED my car, and ISSUED A to terminate my lease early. On Saturday, August 13th, I returned my Nissan Sentra to the Hubler Nissan. Jim Shields INSPECTED my car, and ISSUED AN ODOMETER STATEMENT to me. I told him I anticipated having to pay an early termination fee, to which he replied that the car was in very good shape, and the dealership would probably just buy the car off of Nissan Motor Credit and sell it, and I probably wouldn't even have to pay a penalty. During the vehicle inspection, he attempted to assist me in the removal of my Disabled American Veterans plate. We were unsuccessful, and he told me he would call me Monday to let me know the outcome, and that he would have one of their mechanics remove my plate so I could come pick it up. (By the way, it was a 2010 Nissan Sentra, leased in October of 2009, with just over 19,000, so it was about 3000 miles UNDER my lease allowance, and they had a 2008 on the lot at the time, with roughly 49,000 miles they were asking $14550 for) I didn't hear back from him. We repeatedly called the dealership to ask for an update. After calling the dealership so many times, on Saturday, September 17th, they told us the vehicle was REPOSSESSED. Imagine my surprise! They claimed we ABANDONED the car on their lot. THEY inspected the car, and issued an odometer statement. Does that sound to you like WE ABANDONED IT??? After asking to speak to the GM, Marcel Williams, he gave us the same point of view. I'm not sure how they came to this conclusion. We told them if that was how they wanted to handle it, then we would come back and pick up the car, and continue with the lease, to which they told us Nissan had already picked up the car. Why didn't they tell us this was their point of view? We would NEVER have returned the car early if they had told us this was how THEY were going to address it. Furthermore, if the car was REPOSSESSED, it will probably be the first time IN HISTORY that a car was repossessed when there was NO PAST DUE payment. We paid for the upcoming months lease just days before returning the car. Marcel Williams talked to me like I was an low-life, out-of-work, uneducated deadbeat. He had the nerve to tell me that I can not terminate a lease early, and I asked him then why is there Early Termination language in the Lease Agreement? He was like a deer in the headlights. I would think as the General Manager of a Dealership, you should KNOW WHAT YOUR OWN CONTRACTS CALL FOR. Maybe this is something a GENERAL MANAGER should know before being made a General Manager. When it comes to leasing cars, yes, I am uneducated. This was my first (and last) lease). But uneducated, and deadbeat, he underestimated me. I will tell everyone how they treated this Disabled Persian Gulf War Veteran. What I find just as disturbing, is I have purchased 4 or 5 vehicles off the Hubler Automtive Group in the past 15 years. NEVER AGAIN, from any of their dealerships. More
by jamesr_14
Employees Worked With
Jim Shields & Marcel Williams
August 19, 2008
I just leased my new altima from the internet department from Hubler Nissan. They gave me the best deal compared to the other nissan dealers and they treated me great. The paperwork was fast and they had from Hubler Nissan. They gave me the best deal compared to the other nissan dealers and they treated me great. The paperwork was fast and they had my altima cleaned and ready for me as soon as I was done signing everything. They even gave me a free full tank of gas and a free oil change. I would definitely recommend them and I will buy my next car from them as well. More
by aciesar
Employees Worked With
3
