Hubler Chevrolet

Untrustworthy and Expensive I took my car to Hubler recently to get a recalled part replaced. They replaced the parts, but then three days later it was broken worse than before. I took my car to Hubler recently to get a recalled part replaced. They replaced the parts, but then three days later it was broken worse than before. Then when I asked them to fix it as it had clearly been installed wrong, they refused. More

>>>DANGEROUS SALESLOT<<< & Bait and Switch!!! Hubler Chevrolet, Rushville, Indiana...If you visit any of Hublers dealerships, you do so "At Your Own Risk" ...Here's my terrible experience...I want Hubler Chevrolet, Rushville, Indiana...If you visit any of Hublers dealerships, you do so "At Your Own Risk" ...Here's my terrible experience...I wanted to Inspect a vehicle I saw on their website, I called them a half hour before leaving my house to Insure the vehicle would be ready for me to test drive, they assured me It would be "Gassed Up" and ready for me. Upon arrival I toured the sales lot, unable to find the vehicle I met with a salesperson, he said he would need to go Into the building to find Its location, he and my wife entered the building to find It and I stayed on the lot to look at another vehicle, I then decided to enter the showroom myself, when I slipped on one of their advertising license plates carelessly left on their Ice Covered sales lot, causing me to twist my right ankle and knee, I picked up the license plate and carried It Into the building and gave It to the three employees standing behind the front desk, after Informing them of this hazard, they proceeded to laugh at my explanation. It was then that the original salesman appeared and Informed me that the vehicle they said would be ready for my test drive was sent to auction due to Its numerous mechanical Issues, but they would be happy to show me another more expensive vehicle. (Bait and Switch) To add Insult to my Injuries, days after this, they sent me several emails and phone calls wanting to know If I was still Interested In the vehicle that they claimed was sent to auction, or If I wanted to test drive another vehicle, never once asking me how my leg was. When I brought up the subject of my Injured leg, the assured me some one higher up would contact me to follow up, I've NEVER heard from that person, forcing me to settle this In court, and I WILL be contacting the BBB to file a complaint...So If YOU decide to do business with Hubler, wear a suit of armor, have your Insurance paid up, and don't expect the vehicle you want to be there!!! More

Beyond Rude and Unprofessional Bought a used Van Friday and since it was very old, rusted, had no brakes and holes, I got it for a decent price. However, the finance manager we deal Bought a used Van Friday and since it was very old, rusted, had no brakes and holes, I got it for a decent price. However, the finance manager we dealt with was the most unprofessional individual I have ever done business. Everything from his snide comments and belittling the sales person to throwing a pen across a desk at us. If you hate your job this much quit! More

Scammed Into Buying A Junk Car I found a car I was interested in on CarGurus and sent my info to find out more about the car. This dealership called me relentlessly for weeks, and I I found a car I was interested in on CarGurus and sent my info to find out more about the car. This dealership called me relentlessly for weeks, and I finally made a time to come in and look at the car. They agreed to sell it to me for $2000 less than asking price. I should've known. I purchased the car after stupidly signing a clause saying "No Returns." When I get in the car to drive off the lot, I noticed a warning light on in the car. I asked my sales person if he knew what it may mean and he shrugged it off: "nope, just put on your seatbelt, you'll be fine." Okay. I get the car home after driving five hours each way to this dealership. The car is a piece of JUNK. All the electric in the car malfunctioned, things are falling apart; all things that were made to look flawless when I went to look at the car. Now I'm spending way more than the car is worth to fix it. I am extremely angry that they knowingly sold me a piece of junk car and made me sign a paper saying I couldn't return it. When I called the dealership to confront the issue, I was completely ignored and avoided. I would never ever return to this dealership or recommend to a friend or even an enemy. They should think twice next time before selling junk to nice people who spent the entire day driving to and from their dealership. More

Warranty claim Very nice, helpful and thorough and so far I do not hear the unwanted noise! Thank you for the time and effort you put into making this seem effortle Very nice, helpful and thorough and so far I do not hear the unwanted noise! Thank you for the time and effort you put into making this seem effortless More

Wort Customer Service I have been trying to buy a pickup truck from Hubler Chevrolet for over a month. I call about one truck they had on their website. I was approved and I have been trying to buy a pickup truck from Hubler Chevrolet for over a month. I call about one truck they had on their website. I was approved and told the truck would be ready the next day at 6pm. I received a phone call around 5pm telling me that the truck was in the garage ans they would call me when it was ready. This was a Tuesday. One Friday after not hearing from anyone I decided to call my sale person Sandra who then told me that the truck did not pass inspection and I needed to pick a different truck. I said OK thank for not selling me a bad truck and gave her 2-3 more used truck from their site. Over the next couple days I did not hear from Sandra and noticed that the first truck I looked at was still on the site only $2,500 more then it was. After about a week goes by I called again and after some phone tag Sandra said she was still working on finding me a truck and would get back with me. 5 or so days go by I called again and Sandra said she would pass me over to a person named Willie Cook to help me because he know more about truck the she did. Willie calls me the next day and asked what kind of used truck was I looking for. At this point I said I just need a Truck to transport my son's .25 Midget race car. He said OK I will call you back. 2 days go by and I have not heard from Willie so I call and leave him a message. The next day I did not hear from him so I call and have to leave him an other message. This was a Friday. Guess what I still did not receive a phone call from him so on Monday I tried calling him again. I left him a message again. Then when I hang up the phone I called Sandra again and she said that did not sound like Willie and she would talk with him and find me a truck and call me back with in a 1/2 hour. Guess what? She did not call me back. Then on Thursday I get a call from someone from Hubler asking me if I have purchased a truck yet. I told her what was going on and that I was up set that no one returns my phone calls and she said she would have someone call me back to help me find a truck. I told her that while she was on the phone I found 2 truck in my price range that would work. She took the stock #'s and asked if I could come in the next night to look at them. I said I could but wanted to make sure they would work with my payment first. She said she would email me the info and I asked her if she had my email address and she repeated my correct email back to me. And Guess what happens then. NO Email or phone call until the next night asking me to be there at 6pm this was at 5pm. It must be great to be so busy that you do not need you return phone calls. I even sent a general email telling my story and did not hear back from that either. I am very upset with this whole experience. More

It was great! My sales guy did a great job! He was very friendly and kind. It was a smooth experience! Will do again! It was nice! Good job My sales guy did a great job! He was very friendly and kind. It was a smooth experience! Will do again! It was nice! Good job More

Oil Change I've come to expect great service from Hubler and they didn't disappoint. The cookies and car wash was a nice touch that I didn't expect. Nice touch. I've come to expect great service from Hubler and they didn't disappoint. The cookies and car wash was a nice touch that I didn't expect. Nice touch. More

Great service All staff were professional. From the advisors to the techs. Great group of people. Everyone seams to want to help in any way. That's always a plus in All staff were professional. From the advisors to the techs. Great group of people. Everyone seams to want to help in any way. That's always a plus in my book. Thank you More

Efficient, friendly, expert! John is always great to work with to get my car serviced! Love his efficiency! Great to work with a professional. Glad to have him on my team! John is always great to work with to get my car serviced! Love his efficiency! Great to work with a professional. Glad to have him on my team! More