Hubert Vester Toyota - Service Center

Great service and friendly staff Happy with the service I received from Hubert Toyota. Staff members was friendly, great customer service very helpful. I would recommend Toyota to fa Happy with the service I received from Hubert Toyota. Staff members was friendly, great customer service very helpful. I would recommend Toyota to family and friends. More

15,000 mile check Excellent customer from the people at the service desk . Good turn around time. Comfortable waiting area. Free coffee and donuts. This was an over Excellent customer from the people at the service desk . Good turn around time. Comfortable waiting area. Free coffee and donuts. This was an overall very good experience. More

At Hubert Vester Toyota, Amy Stone is the difference! She helped me get a rental after my wife and I had a collision total our only vehicle. Angel Holland sent a shuttle to pick me up and bring me to the dea helped me get a rental after my wife and I had a collision total our only vehicle. Angel Holland sent a shuttle to pick me up and bring me to the dealership which saved me money. Angel got all the details from Amy and was quick and courteous through the whole process. Great rates, great customer service, and highly recommended for your rental needs! More

Stand By Their Service I am very pleased with the service I ALWAYS receive from Hubert Vester Toyota. They are pleasant to work with, professional and very polite. I will co I am very pleased with the service I ALWAYS receive from Hubert Vester Toyota. They are pleasant to work with, professional and very polite. I will continue to drive to Wilson although I live in Rocky Mount because I dont just get great vehicle service I also get awesome customer service. Thank you to Bonnie Richardson and the rest of the Toyota service team for always standing behind their work. More

Puzzled some what ! With the what I was charged. Being charge for a sensor in my tire which was purchased at your dealership. Long-standing customers and mechanic ended up changing me to reprogrammi Being charge for a sensor in my tire which was purchased at your dealership. Long-standing customers and mechanic ended up changing me to reprogramming that should come under warranty. Other than that, I get wonderful service from everyone at this dealership. More

Easy to schedule a time and day that worked best for me. Took my car as soon as we got to dealership. Wait was about 1 hour for 10,000 service. I thought that was reasonable. Had coffee and donuts. Took my car as soon as we got to dealership. Wait was about 1 hour for 10,000 service. I thought that was reasonable. Had coffee and donuts. More

Quick The service was quick. I dodny have to wait very long. Continue great work everyone . I always recommend this service center to all my toyota family m The service was quick. I dodny have to wait very long. Continue great work everyone . I always recommend this service center to all my toyota family members. More

Excellent Service I’ve always had excellent service at the TOYOTA service in WILSON, NC. Their people are always kind and patient to explain the details regarding my I’ve always had excellent service at the TOYOTA service in WILSON, NC. Their people are always kind and patient to explain the details regarding my particular service needs. More

Accident ripped open transmission pan and oil pan Service advisor worked closely with insurance agent to quickly initiate repair and follow up on additional repair issues. Total time was 12 business d Service advisor worked closely with insurance agent to quickly initiate repair and follow up on additional repair issues. Total time was 12 business days to have our car back on the road. And during this time, our advisor provided consistent updates on repair statues. This was very important to us as we live 8 hours from the Dealership. This accident occurred at 7:30PM while traveling from North Florida to North Virginia. I chose to have the car towed to Herbert Vester Toyota as the nearest Lexus/Toyota dealership. Other than brand, we had no other knowledge of the dealership. On returning from Virginia to Florida, we met the Danny Meachomes, service manager, and Allan Tadlock, service advisor, to discuss extent of damage, parts, repair time line and request for updates. More

Service rep Bonnie R. is first class. The rest was a problem Two years in a row the service dept. has created a major headache in getting my auto registration renewal AFTER it passed inspection. Last year they l Two years in a row the service dept. has created a major headache in getting my auto registration renewal AFTER it passed inspection. Last year they lost my renewal card, causing me to stand in line at DMV for 45 minutes instead of renewing online in two minutes. This year'after it passed inspection the inspector failed to send the info to DMV. Customer service rep Bonnie R. saved the day by going out of her way to get things straight with DMV. She deserves a raise. Everyone else needs to be evaluated. More