Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
550 Reviews of Hubert Vester Toyota - Service Center
Sort by
January 20, 2024
When I took my wife's vehicle in for the previous service, I asked for the spare to be aired up so that the TPWS light would turn off. But, that didn't happen, so my wife rode around annoyed with the service, I asked for the spare to be aired up so that the TPWS light would turn off. But, that didn't happen, so my wife rode around annoyed with the light on until this service visit. When I brought the vehicle in for this service, which included a tire rotation, I asked them to make sure they serviced the spare tire (the one that was low on air and causing the light to be on), The request was put on the service ticket again just like the previous visit but once again the spare tire was not serviced and the TPS Low light was still on. I went in before driving off to let the service personnel know that the light was still on and was told that it would go out once I started driving. I wasn't sure of the logic, but I indulged anyway. The light stayed on because the spare tire wasn't serviced as requested and was still low on air. This vehicle shows the tire pressure on each tire, including the spare. Anyway, I went back into the service department and informed the person at the desk that my spare tire was still reading low and the TPS light was still on. I guess three times is a charm. A technician was asked to take the vehicle back into the garage and to service the spare tire. When it was returned to me this time the light was finally extinguished. I was satisfied at that point and returned the vehicle to my wife. The service is bad, per se, I guess it was just my turn to have hiccups. I've used this dealership extensively over several years, and will more than likely continue to do so. More
by CMJOYNER1
Verified CustomerEmployees Worked With
I can't remember, it's been a couple of weeks.
Helpful January 17, 2024
The people there are very nice. .they try to answer all questions that u can think of.they also try to help u in any way that they can.. Great environment .they try to answer all questions that u can think of.they also try to help u in any way that they can.. Great environment More
by DORISDSIMS221
Employees Worked With
January 16, 2024
Very friendly people. The waiting area is always clean. Everyone in the area is so friendly. The waiting area is always clean. Everyone in the area is so friendly. More
by CLW2758
Employees Worked With
January 08, 2024
Great service. Kind people. Great service. great service. Great service. Great service. GREAT service. Great service. Kind people. Great service. great service. Great service. Great service. GREAT service. Great service. More
by sanamoulder
Employees Worked With
January 06, 2024
Very polite and not pushy. The wait wasn't long. It was a scheduled appointment. The wait wasn't long. It was a scheduled appointment. More
by BRAKE2702
Employees Worked With
January 02, 2024
Very prompt and clear about what needs to be done to your vehicle every step of the way. vehicle every step of the way. More
by SHONDALE0275
Employees Worked With
December 26, 2023
Very pleasant experience and fast service. Employees are always friendly and polite . I will return for my services Employees are always friendly and polite . I will return for my services More
by TWINKLECLAIBORNE
Employees Worked With
December 21, 2023
Jacob was great, very nice, he answered all my questions. I would recommend Jacob and dealership for great service, done in one hour which was great. I would recommend Jacob and dealership for great service, done in one hour which was great. More
by BABYNEW1947
Employees Worked With
December 13, 2023
Started to take my Toyota and Honda vehicles back to the Dealership for services since we bought our 2020 vehicles. Experience and professionalism cannot be beat. Julio also will work with me sometimes on g Dealership for services since we bought our 2020 vehicles. Experience and professionalism cannot be beat. Julio also will work with me sometimes on getting all the services recommended on cost and time amount. Keep up the great job. More
by sfcjudd
Employees Worked With
Julio
December 13, 2023
Purchased a battery with a previous service. Battery dead and returned it to replace. Staff didn’t know how to handle the replacement because I didn’t bring in the vehicle. Of course the battery Battery dead and returned it to replace. Staff didn’t know how to handle the replacement because I didn’t bring in the vehicle. Of course the battery was dead so how was that possible. Staff had me going back and forth between service and parts department. Truly frustrating!!!! More
by GRAVES21.KEN
Employees Worked With
Employees not listed.
