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567 Reviews of Hubert Vester Toyota - Service Center
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August 19, 2020
When I broth my truck in, I told the service person that I have a running light out, and that my left signal light was blinking fast. She state that it need to be replace. I also stated that I might have a I have a running light out, and that my left signal light was blinking fast. She state that it need to be replace. I also stated that I might have a wiring problem because of my touch tone radio. Neither of these items was look at. The other items was take care of. Thanks More
by LINDA.THOMPSON
Verified CustomerEmployees Worked With
August 08, 2020
replace recall item Was quick. Driver brought me home and in a few hours picked me up. Car waiting for me when I got there. Staff very knowledgeable . Was quick. Driver brought me home and in a few hours picked me up. Car waiting for me when I got there. Staff very knowledgeable . More
by aprildream1
Employees Worked With
curier driver
August 05, 2020
Service Department I took my four runner in for a 60,000 mile service. Had an appointment for 10:30, I arrived at 10:15. Got checked in , saw my favorite salesman Mr. I took my four runner in for a 60,000 mile service. Had an appointment for 10:30, I arrived at 10:15. Got checked in , saw my favorite salesman Mr. Vinson, got a car to drive to do some errands. Came back 12;18 my truck hadn't even been pulled in for service. I waited another 1 hour and 30 minutes. Finally Terra brought my information saying the Truck is ready, They did not reset the service alert because when I got back in the truck the first thing I noticed is the maintenace soon sing flashing. I left and came home, I was not about to wait any longer. Also my husband notice that thy did not rotate my tires. It makes no since to have an appointment and the just overlook you. I was never called to say we are running behind. i am highly upset with the experience. More
by 1DIVASISTA
Employees Worked With
July 31, 2020
The service was done promptly but the problem happened after that. After a couple of days when i checked my carfax maintenance history it still shows tire rotation due even after doing it. When i called u after that. After a couple of days when i checked my carfax maintenance history it still shows tire rotation due even after doing it. When i called up the service desk and told the issue they made me wait long time and finally the service manager told that "he has no control" over what carfax pulls from their DMS(Hubert vester). I told it is their responsibility to reenter the crucial tire rotation entry which is missing. He asked me to call up carfax and i was like "are you kidding me". I am third party in this and the service center and carfax have to fix this bilaterally. After a lot of " coaxing" he agreed to call up carfax himself and "fix" it. He said he would talk to them and give me a call back. BUT IT'S BEEN 2 BUSINESS DAYS SINCE THEN. Maybe they don't care about returning customers!!! More
by ANANTH
Employees Worked With
The service advisor was ricky or alan not sure since the appt was changed to latter at last moment. On invoice it shows Ricky. The advisor with whom i spoke about the issue was Dan
July 30, 2020
I only have great things to say about Hubert Vester Toyota because they're very professional in every way when I visited whether to purchase a car or have service performed.. Thank you and keep up the Toyota because they're very professional in every way when I visited whether to purchase a car or have service performed.. Thank you and keep up the good work!! More
by IAMDTP
Employees Worked With
Matt Edwards
July 28, 2020
I was extremely impressed with my service at the dealership. My advisor went above and beyond what I expected. I might drive a Dodge, but I will always service with Toyota. dealership. My advisor went above and beyond what I expected. I might drive a Dodge, but I will always service with Toyota. More
by Stephen117
July 25, 2020
Great costumer service, staff is always polite and keeping you informed of what needs to be done to your vehicle in order to keep drivers safe on the road. I’ve been a returning customer for years for keeping you informed of what needs to be done to your vehicle in order to keep drivers safe on the road. I’ve been a returning customer for years for purchases and service visits. More
by JOSEMARTINS78
Employees Worked With
Darius Williams
July 24, 2020
I Always receive great customer service here. The service team members are knowledgeable and able to make accommodations for you in a timely manner. I always enjoy my experience there.....to the point....I team members are knowledgeable and able to make accommodations for you in a timely manner. I always enjoy my experience there.....to the point....I either wait or can conveniently catch a shuttle to work or home. Such a added bonus to the customer service. Thanks again!! Loyal Toyota Customer! :-) More
by TIFFANY_DEANS
July 17, 2020
Yearly inspectIon I set up an appointment to have my car inspected. I did not have to wait and was done in less than an hour. Thank you Vester Toyota. I set up an appointment to have my car inspected. I did not have to wait and was done in less than an hour. Thank you Vester Toyota. More
by CANDIDA1947
Employees Worked With
Ricky Stevens
July 15, 2020
EXPENSIVE Charging someone $75 to put a car on a machine is ridiculous just to be told you need a new battery. ridiculously EXPENSIVE PRICING FOR MINOR ISSU Charging someone $75 to put a car on a machine is ridiculous just to be told you need a new battery. ridiculously EXPENSIVE PRICING FOR MINOR ISSUE More
by rwilson18
Employees Worked With
