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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
567 Reviews

567 Reviews of Hubert Vester Toyota - Service Center

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September 25, 2020

As always I was pleased with service here. It was my first time using the ride home while repairers were being done. The driver was very friendly and polite. Driving was good and wearing his mast all of More

by andersendottie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Hubert Vester Toyota responded

Thank you for your recent service visit your opinion means so much to us! We're glad that you enjoyed our services and we look forward to handling your future auto needs.

September 24, 2020

The Service Department always does an outstanding job with each visit. They are courteous and knowledgeable about the job they're doing. They are a pleasure to deal with. More

by TSASSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Sep 28, 2020 -

Hubert Vester Toyota responded

Thank you for trusting us with your service needs! It has been our pleasure to do business with you and we hope to see you again soon.

September 21, 2020

5 employees without masks, one employee sneezed over a lady's head without a mask and didn't cover his face. Bad experience on Saturday. More

by SJEFFERY617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Stevens
Sep 22, 2020 -

Hubert Vester Toyota responded

We are deeply troubled by your experience and will be looking into this matter. We appreciate your feedback and apologize for any concern we may have caused you.

September 18, 2020

Excellent Service Dept. I should not have to write Excellent Service Dept. I should not have to write twenty five words for my survey response to be accepted. By doing this, you discourage indivi More

by JANEBRITTBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Edwards
Sep 18, 2020 -

Hubert Vester Toyota responded

Thank you for the positive feedback, Jane! We are happy to know that our team was nice and we are always here to help!

September 17, 2020

Service was very quick and efficient. Very happy with service and will recommend to others. Clean and neat service area. Thank you. Have a Great Day. More

by LOTDS74359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Hubert Vester Toyota responded

Thank you for letting us at Hubert Vester Toyota maintain your vehicle and we hope we continue to do so in the future.

September 15, 2020

They were very courteous and prompt when it came to getting our car in and out. The even gave me a print out of how my standards are. More

by RAKENDRED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards, Ricky Stevens, Chris Hicks
Sep 15, 2020 -

Hubert Vester Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We'd love to assist you again.

September 08, 2020

Good service just took a lot longer then what I had planned needs to take less time I was there from 1 pm till 3:45 pm just way to long More

by ECUMAN1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Hubert Vester Toyota responded

We love seeing your feedback, ECUSMAN1980! Thanks for sharing and see you again!

September 02, 2020

The AC compressor was replaced in less time than I was quoted, and for a little less money than I was quoted. Service representative was excellent. More

by librarian09
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Sep 03, 2020 -

Hubert Vester Toyota responded

Thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with our team. We hope to see you again soon!

August 26, 2020

Fast & friendly service. Arrived at appointment time, met and greeted by service advisor, waited in customer seating area, advised as oil change progressed and advised of other items needing attention. Appo More

by HUNTER243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Hubert Vester Toyota responded

Thank you so much for the wonderful feedback and 5-star rating, Hunter. We look forward to seeing you down the road.

August 20, 2020

Good service. Have bought several Toyotas from Hubert Vester. Always professional. My husband took my Rav 4 in for service. He mentioned that not all employees were wearing mask. More

by BHLITTLE1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hubert Vester Toyota responded

We appreciate the fantastic rating. Thank you! We will forward your feedback to the appropriate members.

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