581 Reviews of Hubert Vester Toyota - Service Center
They did an awesome job on placing the cover on the bed of my truck. The truck got a great new look. I love it of my truck. The truck got a great new look. I love it More
Melissa at the service desk was excellent. She was very professional, friendly and very helpful. My car was taken care of in a short amount of time and I would definitely recommend my friends to use Vester professional, friendly and very helpful. My car was taken care of in a short amount of time and I would definitely recommend my friends to use Vester Toyota. More
They have a great streamlined service center, helpful service employees, and a great shuttle service. I would really like to see them add a car wash after the vehicle is serviced though. service employees, and a great shuttle service. I would really like to see them add a car wash after the vehicle is serviced though. More
They left my glove box sitting in the floor board, didn't re-install after checking the cabin filter I assume. Called back to speak to the service manager about this, and other issues I've had the last seve re-install after checking the cabin filter I assume. Called back to speak to the service manager about this, and other issues I've had the last several visits, but he wasn't there. Left a message for him to call me, and haven't heard back yet, that was 4 days ago. More
I went to get my car serviced and also an additional alignment done. I waited almost 2 hours and when I drove my car to work it began to veer left. I called the service rep and he asked me to come back alignment done. I waited almost 2 hours and when I drove my car to work it began to veer left. I called the service rep and he asked me to come back to get it checked out. I told him I couldn’t leave work again and asked could he have someone pick up my car. They did and brought it back after aligning the second time. The guy who brought it back didn’t know what the issue was. I test drove it and again had the same issue. I called back and the service rep was very rude. He told me “well it’s working fine for us it’s aligned perfect” then I told him it is having the issue for me and needed to be fixed. He caught an attitude and said you need to bring it back and drive with the technician then. I did and the technician tried to make it seem like I didn’t know what I was talking about and I was so frustrated that I just took him back and left. I have videos showing what my car is doing and they didn’t want to hear it. I went and got a second opinion and the guy said I was right there’s something off. I feel as though they don’t actually care about their customers and were doing that because I’m a woman. More
Called ahead to make sure they had the right fitting to access my tranny fluid, I was assured they had the correct equipment, and when asked if I could speak to a tech to confirm that before I drive there access my tranny fluid, I was assured they had the correct equipment, and when asked if I could speak to a tech to confirm that before I drive there from 40 miles away and waste my time, Bonnie swiftly dismissed me and told me "we don't let them (technicians) talk on the phone"... Weird, and, probably the first red flag. After waiting for an hour (the time I was quoted for the job to be completed) I was told they DO NOT have the correct fitting to do the job, and furthermore, that they would not have been able to know until they saw the car. Seriously? Where is Ashton Kutcher? Am I being punked? More
I love doing business with this dealership. Friendly and efficient. They make you feel welcome and appreciated. Bonnie had excellent Client service skills. Highly recommend efficient. They make you feel welcome and appreciated. Bonnie had excellent Client service skills. Highly recommend More
Thanks for taking care of my car needs. I strongly recommend Ms. Richardson! She kept me informed during the car service and even made me a favor to deliver the car at my place. Excellent service! recommend Ms. Richardson! She kept me informed during the car service and even made me a favor to deliver the car at my place. Excellent service! More
Hats off to Matt Edwards, was very helpful. I did not have an appointment, but was seen. The service was excellent Thank you team for your service. I was very satisfield. I was taken to work and pick have an appointment, but was seen. The service was excellent Thank you team for your service. I was very satisfield. I was taken to work and picked up once my car was ready. More