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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
581 Reviews

581 Reviews of Hubert Vester Toyota - Service Center

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October 15, 2021

service was quick and fine but my car now has grease and dirty fingerprints all over it! More

by MLUPER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Hubert Vester Toyota responded

MLUPER0, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

October 12, 2021

Brought vehicle in for scheduled maintenance. Was completed quickly and correctly. Everyone was very friendly. More

by TRALP104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Hubert Vester Toyota responded

Hi, TRALP104! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Winford Lee, Operations Director

October 01, 2021

The people were friendly and considerate. They enforced all the rules to make sure everyone were following covid 19 guide lines. More

by CLEMENTINEVICK
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Hubert Vester Toyota responded

Thank you for the positive rating, CLEMENTINEVICK. We look forward to working with you again in the future. Have a great day! - Winford Lee, Operations Director

September 22, 2021

I can always count on quality service, friendly environment and reasonable prices. I highly recommend. More

by MARSHALLDILDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Hubert Vester Toyota responded

Hi, MARSHALLDILDY! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. Have a wonderful day! - Winford Lee, Operations Director

September 21, 2021

Got me in and out quickly . I was there was 5000 miles check and process was smooth More

by phunmr
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Hubert Vester Toyota responded

Hi, phunmr! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Winford Lee, Operations Director

September 14, 2021

The radio in my Toyota freezes. I was told by the service department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 More

by VITODEE1
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa Hough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Meacomes
Sep 16, 2021 -

Hubert Vester Toyota responded

VITODEE1, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

September 07, 2021

They did a wonderful job as always. The service was quick and informative. They treated me like they really wanted to keep me as a customer More

by snmay81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Hubert Vester Toyota responded

Hi, snmay81! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day!

September 06, 2021

The service done in my car was fast and affordable. Sales person was willing to work with me and find what I wanted. Will return soon More

by SIKHIYANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Thompson
Sep 07, 2021 -

Hubert Vester Toyota responded

Hi, SIKHIYANY! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. Have a great day!

August 31, 2021

Great customer service. Clean waiting area. No pushy sales tactic for additional service. Would recommend to others for service. Car was ready in timeframe promised. More

by Carter1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Hubert Vester Toyota responded

Thank you for the 5-star review, Carter1303! We're happy to hear that your positive experience earned us your recommendation. Have a great day!

August 31, 2021

I still have two holes in my truck, that was supposed be taken care two weeks ago. xxxx poor service. Will have to take my business elsewhere. More

by Hank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Sep 02, 2021 -

Hubert Vester Toyota responded

Hank, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

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