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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
567 Reviews

567 Reviews of Hubert Vester Toyota - Service Center

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August 11, 2021

Melissa Hough is friendly, professional and fast when checking in and processing out. That's sums it up and should not have to type 25 words. More

by WILSONDM308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Hubert Vester Toyota responded

Thank you for the high rating, WILSONDM308! We're delighted to hear that working with Melissa elevated your shopping experience with us. Safe travels!

August 06, 2021

I was a little late, but thIt was a very nice encounter. Thank you.ey took me right on. Very nice People. Shout out to the Whole Maintenance crew and to FLUTE!! More

by Charles E Whitfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Aug 09, 2021 -

Hubert Vester Toyota responded

Hi, Charles E Whitfield! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit with us. Have a good day!

July 29, 2021

Some of the service reps are not knowledgeable regarding timing of service being offered to customers. They should make themselves aware of vehicle’s service history. More

by MDWIGGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Hubert Vester Toyota responded

MDWIGGIN, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 28, 2021

Everyone during the process was kind and courtesy. They made sure to discuss the service of my vehicle. They made sure to keep my vehicle in the condition I brought it in. More

by BROWN_CARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Hubert Vester Toyota responded

Hi, BROWN_CARA! Thank you for the 5-star review. We're happy to hear that you are satisfied with our services. We look forward to working with you again. Safe travels!

July 23, 2021

To whom it may concern: I like the dealership. The only thing I disliked was a few months ago, I asked the dealership to rotate my tires. When I got the car back, the same tire that I had in the front was More

by PAMBARNES76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Hubert Vester Toyota responded

Thank you for taking the time to leave us your feedback, PAMBARNES76. Customer satisfaction is our #1 priority, and we're always looking for ways to improve. If there's anything else we can help you with, please do not hesitate to give us a call here at the dealership. Safe travels!

July 23, 2021

They were very friendly, professional and most of all very prompt. I’m a first time customer and will be back very soon for other work More

by TBARNES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Meacomes
Jul 26, 2021 -

Hubert Vester Toyota responded

Hi, TBARNES3! We're happy to hear that you first time experience with us earned 5 stars! We look forward to working with you again soon. Have a great day!

July 23, 2021

They did an awesome job on placing the cover on the bed of my truck. The truck got a great new look. I love it More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Hubert Vester Toyota responded

Hi, Hank! We're happy to hear that you are satisfied with our service-- specifically, playing the cover on the bed of your truck. We hope to work with you again soon!

July 22, 2021

Melissa at the service desk was excellent. She was very professional, friendly and very helpful. My car was taken care of in a short amount of time and I would definitely recommend my friends to use Vester More

by DELOIS.SHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Hubert Vester Toyota responded

Thank you for taking the time to leave us a positive review, DELOIS.SHUNTER! We're ecstatic to hear that Melissa's expertise and customer service led to a 5-star experience with us. Moreover, we're very happy to learn that we have earned your recommendation. We look forward to your next visit. Have a good day!

July 21, 2021

They have a great streamlined service center, helpful service employees, and a great shuttle service. I would really like to see them add a car wash after the vehicle is serviced though. More

by christalbot252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Hubert Vester Toyota responded

Thank you for leaving us your positive feedback, christalbot252. Customer satisfaction is our #1 priority, and we are always looking for ways to improve. Have a great day!

July 15, 2021

They left my glove box sitting in the floor board, didn't re-install after checking the cabin filter I assume. Called back to speak to the service manager about this, and other issues I've had the last seve More

by phil750
Recommend Dealer
No
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Hubert Vester Toyota responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

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