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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
567 Reviews

567 Reviews of Hubert Vester Toyota - Service Center

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September 21, 2021

Got me in and out quickly . I was there was 5000 miles check and process was smooth More

by phunmr
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Hubert Vester Toyota responded

Hi, phunmr! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Winford Lee, Operations Director

September 14, 2021

The radio in my Toyota freezes. I was told by the service department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 More

by VITODEE1
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa Hough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Meacomes
Sep 16, 2021 -

Hubert Vester Toyota responded

VITODEE1, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

September 07, 2021

They did a wonderful job as always. The service was quick and informative. They treated me like they really wanted to keep me as a customer More

by snmay81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Hubert Vester Toyota responded

Hi, snmay81! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day!

September 06, 2021

The service done in my car was fast and affordable. Sales person was willing to work with me and find what I wanted. Will return soon More

by SIKHIYANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Thompson
Sep 07, 2021 -

Hubert Vester Toyota responded

Hi, SIKHIYANY! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. Have a great day!

August 31, 2021

Great customer service. Clean waiting area. No pushy sales tactic for additional service. Would recommend to others for service. Car was ready in timeframe promised. More

by Carter1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Hubert Vester Toyota responded

Thank you for the 5-star review, Carter1303! We're happy to hear that your positive experience earned us your recommendation. Have a great day!

August 31, 2021

I still have two holes in my truck, that was supposed be taken care two weeks ago. xxxx poor service. Will have to take my business elsewhere. More

by Hank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Sep 02, 2021 -

Hubert Vester Toyota responded

Hank, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

August 30, 2021

Service was good!!! Everyone was awesome, friendly,professional and knowledgeable. I would Highly recommend you take your automobile to Hubert Vester for you next service!!! More

by luther.brown
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Hubert Vester Toyota responded

Thank you for the high rating, luther.brown! Your recommendation means the world to us. We look forward to your next visit. Take care!

August 30, 2021

The radio in my Toyota freezes. I was told by the service department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 More

by VITODEE1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa Hough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winford Lee, Danny Meacomes
Sep 07, 2021 -

Hubert Vester Toyota responded

VITODEE1, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

Sep 07, 2021 -

VITODEE1 responded

And here we are again, still no phone call or remediation, only empty words about how sorry you are and how your number 1 priority is the customer. Get real. If you cared about anything other than the sale, I wouldn't have to use your requested 3rd party reviewer to place a negative review about your dealership just to get a response!

August 22, 2021

Great service and communication. Terra was extremely easy to work with and kept me up to date throughout the process, and even provided me with a loaner vehicle when all parts didn’t arrive correctly. More

by deett.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Hubert Vester Toyota responded

Hi, deett.taylor! Thank you for the 5-star review. We're happy to hear that working with Terra elevated your experience with us. Please let us know if there's anything else we can do for you. Have a good day!

August 13, 2021

Matt Edwards was very helpful in getting our 2007 Camry back on the go. I really appreciate him and the technicians that made this happen. We always get good service for all our other Toyotas. More

by RSDS6869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Aug 16, 2021 -

Hubert Vester Toyota responded

Thank you for the 5-star review, RSDS6869! We're happy to hear that Matt was able to help with your 2007 Camry. Please let us know if there's anything else we can help you with. Take care!

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