Hubert Vester Toyota - Service Center

Good service and clean. Had appt at 2 for oil change, waited, but didn’t get car back until nearly 1.5 hours later. Fully understand they are busy. Would be nice to get a status text every ~30 min so waited, but didn’t get car back until nearly 1.5 hours later. Fully understand they are busy. Would be nice to get a status text every ~30 min so we are not tied to the waiting room, or maybe a $10 coupon for the next visit for the wait. Usually someone comes out when pulling into the service area, this time they did not even though I was the only car. That’s ok as they were busy, but would make it less congested inside. Staff was overheard talking about someone being sick…didn’t see any employee wearing a mask especially when they came out to speak with customers. The mask is to protect others….it would be a nice gesture of the staff to wear one when sitting right next to a customer or leaning over a customer to review the service. More

They did a very good job with the install of the parts to my Camry. my Camry. More

Everyone is very polite doing the service I really enjoyed talking to the other dealers Curtis PS need to bring back the donuts Lol enjoyed talking to the other dealers Curtis PS need to bring back the donuts Lol More

The service was great and Chris, the service guy was excellent because he explained everything to me. excellent because he explained everything to me. More

I was greeted immediately upon arrival. Everyone in the service department was friendly, courteous, knowledgeable, and helpful. The service was handled in a timely manner. Excellent experience! service department was friendly, courteous, knowledgeable, and helpful. The service was handled in a timely manner. Excellent experience! More

Please remind people how early appoints work with arrival. I was confused about process for checking in. arrival. I was confused about process for checking in. More

Very nice and accommodating. The gentleman that drives the shuttle van is very nice and polite. the shuttle van is very nice and polite. More

Had both our Prius's serviced. Work done very promptly and the inside of my vehicle was cleaner when I picked up than when it was dropped off! Absolutely a great dealership to work with! and the inside of my vehicle was cleaner when I picked up than when it was dropped off! Absolutely a great dealership to work with! More

Waited for my oil change and service was performed promptly. Angel is a great customer service person. promptly. Angel is a great customer service person. More

Tara was very nice and my experience was awesome!!!. My time there was not very lengthy. I am very pleased. time there was not very lengthy. I am very pleased. More