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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
567 Reviews

567 Reviews of Hubert Vester Toyota - Service Center

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February 08, 2022

When you make the appointment online and you write what the problem you have in detail and they still don’t address why you are bringing the vehicle in for service. More

by donniewarren2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher
Feb 09, 2022 -

Hubert Vester Toyota responded

donniewarren2, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

February 02, 2022

Nice folks who try to work with you. Adhere to appointment times but waiting time is a little lengthy. More

by TWIN2OAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Feb 03, 2022 -

Hubert Vester Toyota responded

TWIN2OAKS, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

February 01, 2022

I have always been pleased with the service I received at Hubert Vester Toyota Wilson. More

by WINDYBOSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Hubert Vester Toyota responded

Hi, WINDYBOSWELL! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Winford Lee, Operations Director

January 29, 2022

Terra was my advisor, even though I personally know her, she was very respectful. I am not sure who worked on my car. However Terra explained that I did not need an oil change yet. More

by ANNALEE123096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Hubert Vester Toyota responded

Hi, ANNALEE123096! Thank you for the stellar rating. We're delighted to hear that working with Terra elevated your experience with us. We look forward to your next visit. Take care! - Winford Lee, Operations Director

January 29, 2022

I have bought 3 Toyota's from this dealership and have received great service. I also have to take care of my car and it behooves me to have recommended repairs or maintenance. More

by TIMBER4232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot her name but the young lady at the front counter was very professional., Kinequa Blanchard
Jan 31, 2022 -

Hubert Vester Toyota responded

Hi, TIMBER4232! Thank you for your loyalty and trust for 3 cars now. We hope to work with you again soon. Have a great day! - Winford Lee, Operations Director

January 28, 2022

Took 1hr15min after my appt. time to tell me my tire couldn't me plugged from a nail and they didn't even have to take the tire off the car. It was in my trunk. Had to buy a new tire. Wasn't happy wi More

by lsnowbirds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 31, 2022 -

Hubert Vester Toyota responded

lsnowbirds, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

January 14, 2022

Steven serviced the car awesome! The team made sure I was informed of the repairs needed before they were done! More

by SSWINSTEAD734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 17, 2022 -

Hubert Vester Toyota responded

Hi, SSWINSTEAD734! Thank you for the 5-star review. We're delighted to hear that working with Steven elevated your experience with us. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

January 07, 2022

Took my Highlander in for the 10,000 service and everything went great. The staff was very friendly and knowledgable. The place to go if you are looking for a new car or service on your new car. More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Hubert Vester Toyota responded

Hi, Matthew! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We look forward to working with you again soon. Take care! - Winford Lee, Operations Director

December 29, 2021

Had appointment at 9:15 and did not leave until 11:30 for an oil and filter change. Why make appointment 😡 More

by JSBOYKIN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Hubert Vester Toyota responded

JSBOYKIN47, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

December 24, 2021

They were very nice to get me in for a quick tire balancing. But I didn’t understand what a $6.66 disposal charges were for. More

by A.HUFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Holland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Hubert Vester Toyota responded

A.HUFFMAN, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!- Winford Lee, Operations Director

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