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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
567 Reviews

567 Reviews of Hubert Vester Toyota - Service Center

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April 23, 2022

Very nice and took care of my Toy. in a timely manner. Very professionally about what had to be done. More

by BABSONCONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Hubert Vester Toyota responded

Hi, BABSONCONNIE! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! - Winford Lee, Operations Director

April 22, 2022

Very quick and a very good job. Very courteous staff and easy to deal with. More

by SLUGGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Meacomes, Kinequa Blanchard, Kyle Phillips
Apr 25, 2022 -

Hubert Vester Toyota responded

Hi, SLUGGER0! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

April 08, 2022

On arrival I was greeted. At the end of my service I was informed of everything that was done to my vehicle. First personnel was very knowledgeable and cordial. More

by LSWALSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Hubert Vester Toyota responded

Hi, LSWALSTON! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! - Winford Lee, Operations Director

April 03, 2022

Much better experience than one in November. Easy, with prompt service. Service person was very nice. More

by JTAYR38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Think the employee was Melissa but not sure - remember lady had dark hair and was very nice
Apr 04, 2022 -

Hubert Vester Toyota responded

Hi, JTAYR38! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! - Winford Lee, Operations Director

March 30, 2022

Scheduled recall maintenance(SRS system) online. Arrived at dealership approximately one hour prior to scheduled appointment time. Received phone call from service advisor the required parts were no More

by BABYBOY58
Customer Service
Recommend Dealer
No
Employees Worked With
Bonnie Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Hubert Vester Toyota responded

BABYBOY58, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

March 29, 2022

Service was fast and friendly. I couldn't believe how quick it was. Thank you More

by pinkaerowings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Hubert Vester Toyota responded

Hi, pinkaerowings! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

March 28, 2022

Terra helped my wife and I on Saturday March 25th. We brought our vehicle in for a service appointment. Terra made us feel at home and gave us updates along the way. The best part was the price of More

by rshultes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Hubert Vester Toyota responded

Hi, rshultes! Thank you for the stellar review. We're delighted to hear that working with Terra elevated your experience with us. We look forward to your next visit. Safe travels! - Winford Lee, Operations Director

March 27, 2022

Tried to contact the GM concerning issue, voice-mail full. Emailed but no response back. Employees in service department great, salesman was no help after the sale was done. Took a year to finally get i More

by drbraswell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Winford Lee, Kyle Phillips
Mar 31, 2022 -

Hubert Vester Toyota responded

drbraswell, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

March 22, 2022

My husband was a little displeased. It looks like they lost one of his tire valve stem cap. He now has one with a green tip. More

by GLENDALINTON123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Hubert Vester Toyota responded

GLENDALINTON123, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

March 21, 2022

I always receive great service. Everyone was professional and courteous. I use Vester because of the convenience when I visit my sister. More

by bcruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Phillips
Mar 22, 2022 -

Hubert Vester Toyota responded

Hi, bruce! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

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