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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
567 Reviews

567 Reviews of Hubert Vester Toyota - Service Center

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July 23, 2022

I AM EXTREMELY UNHAPPY/Disappointed in the service my car received from your department. My van check engine light came on again last night while in Winston Salem NC. IT Stop working in the STREET AGAIN. I More

by SHARON MCCONNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

SHARON MCCONNEY responded

Hubert Vester Toyota Jul 23, 2022 SHARON MCCONNEY VERIFIED CUSTOMER I AM EXTREMELY UNHAPPY/Disappointed in the service my car received from your department. My van check engine light came on again last night while in Winston Salem NC. IT Stop working in the STREET AGAIN. I Had to have IT tow again . I am NOT HAPPY WITH THE WAY MY SIENNA WAS SERVICE. MY SON IS STRANDED NOW IN WINSTON SALEM BECAUSE THERE WAS NO OIL IN THE ENGINE. An individual check the oil and the van had NONE! MY SON WENT TO PURCHASE OIL AND VAN NOW HAS A STEDDY KNOCK. IT IS UNDRIVABLE. THIS IS THE THIRD OR FORTH TIME MY VAN STOP WORKING. EACH TIME TOYOTA STATED THAT THEY DIDN'T KNOW NOR COULD FIND OUT WHY THE CHECK ENGINE LIGHT KEPT COMING ON. SIGN. VERY DISAPPOINTED IN YOUR SERVICE THAT IS COSTING ME MONIES AND TIME!!!

July 14, 2022

Service department needs to tell you when you call to schedule that it is not time for oil change!! More

by LETHRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
July 04, 2022

The service team was courteous, friendly and helpful. They checked me in quickly to get an oil change, tire rotation and state inspection. The items were completed quickly as I had an appointment and I w More

by PFPIPPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

excellent services quick fast Install Running board on my new 2022 Tundra also Thanks Melissa she take care which needed on truck i love this place . God bless you More

by Davinder Chandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenifer
July 01, 2022

Kyle in the Service Department is dead on it! Definitely need more Kyle's Would def recommend this dealership More

by mrjkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oladepo Williams, Kyle Phillips
June 29, 2022

I always get excellent services from Toyota, and Bonnie Richardson does a great job of taking care of my car’s needs. I appreciate all you do. More

by Angelica Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Was told didn’t need appt- needed one made one 1. 45 min wait nothing More

by lwblackman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler
June 24, 2022

Angel was very pleasant and did a very good job reviewing the service with me today More

by bcook10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Holland
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Professional and kept up informed on updates and cost involved. A pleasure to work with. More

by CESAUNDERS2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kinequa Blanchard
June 21, 2022

Superior customer service, the best of the best. Over and beyond what I was expecting. Best service in years! Thanks so much!! More

by 4Runner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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