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Hubert Vester Toyota

Wilson, NC

4.8
2,375 Reviews

3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,375 reviews

July 25, 2023

Friendly associates, we were treated fairly and with respect. The team did their best to make the process a smooth experience. More

by jermantrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson
July 24, 2023

This dealership was very good. Curtis Thompson was a great help to my husband and myself. More

by VIVIANJONES559
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson
July 22, 2023

We had the front and rear differential and transfer case gear fluids changed out in our 17' 4Runner including and oil change and recommended fuel service. The vehicle runs excellent and like new. We drive More

by rshultes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
July 20, 2023

Alton “Flute” Vinson is the best car salesman ever! Make sure to check him out. More

by Shanicesauls43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lennon , Alton Vinson
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you for the resounding recommendation of Alton! He is so attuned to creating a positive purchase experience for our customers and I am glad to hear that you were served well. Lisa Owens Customer Relations Manager

July 19, 2023

Took longer than promised and they supposedly patched the right passenger tire when I expressly requested the driver front tire be patched More

by BILL.THOMPSON7777
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who services the car
Jul 21, 2023 -

Hubert Vester Toyota responded

I am sorry to hear about the delay and confusion during your recent visit. Thank you for bringing the matter to our attention. I will be contacting you to discuss how best to rectify the issue. Lisa Owens Customer Relations Manager

July 19, 2023

Great people to work with. . Always do a wonderful job.. Would not go anywhere else.. More

by RANDY.MULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
Jul 21, 2023 -

Hubert Vester Toyota responded

Your stellar review and loyalty matter so much to us! Thank you for acknowledging the work we do and we look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

July 17, 2023

Great customer service! !! Thank you so much for all the help! Overall best buying experience I’ve ever had! More

by lisaamedeo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Beasley, Chris Vester, Darius Bobbitt
Jul 21, 2023 -

Hubert Vester Toyota responded

What a wonderful review! It was our pleasure to serve you. We so appreciate your business and strong recommendation. Lisa Owens Customer Relations Manager

July 16, 2023

Angela put me in a nice perfect condition car. It wasn’t what I wanted but that was an issue on my end but she got me in a good car with less miles than the car I wanted. More

by dan.morgan14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Eve
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you for taking the time to tell us (and with such openness) about your Sales experience with Angela. I am glad to hear that she was able to assess your needs, overcome whatever obstacle kept you from your original vehicle, to ultimately assist you with an alternate purchase and ensure your satisfaction. Lisa Owens Customer Relations Manager

July 15, 2023

They go above and beyond to help get you in a vehicle. Great customer service. More

by odom.williamc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul McCoy
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you for sharing your positive experience with us. Paul is steadfast in assuring your complete satisfaction with your purchase. We hope you continue to enjoy your vehicle and hope to serve you again. Lisa Owens Customer Relations Manager

July 15, 2023

Took 2+ hrs to get the paperwork ready for A credit customer with a $15K+ trade in that's listed for $22K on the lot. No other customers in the dealership the entire time. They treat everyone like a More

by bke1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Thompson, Byron Butler
Jul 21, 2023 -

Hubert Vester Toyota responded

We appreciate all feedback from our customers. The situation you describe is not the experience we seek to provide. Thank you for allowing me the opportunity to directly address your concerns and together work towards resolution. Lisa Owens Customer Relations Manager

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