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Hubert Vester Honda - Service Center

Wilson, NC

4.7
436 Reviews

436 Reviews of Hubert Vester Honda - Service Center

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October 30, 2024

Wonderful sums it all up! !! Quick oil change, updated on future needed and topped off all fluids as needed. More

by yagyrltip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
October 30, 2024

very friendly took me right in (of course I had an appointment) and got my vehicle serviced. More

by JAYLYNGAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Service was fast, customer service and everything was just perfect they let you know what is needed for your car More

by WANDABOO.WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Wonderful and easy experience. Ashley greeted me in a very professional and friendly way. He made the process stress free. More

by JAMIE.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

It was a rainy day and cars backed up in service lane and it did not appear that the advisors or assistants were trying to move them for the customers. Had to walk in the rain to check in. Why would they hav More

by TAMBOTTOMS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabel Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Hubert Vester Honda responded

Thank you for taking the time to share feedback about your recent visit. Although a busy Service Department is a good 'problem' to have from a business standpoint, we can have moments where our current process may not flow as smoothly as we would like. Hence, our constant tweaking to improve. I understand your frustration at not having a cleared, covered Service Drive during check-in and I do apologize. I am glad to hear that once checked in, your service was performed quickly and that you were promptly notified of its completion. We appreciate your patience and hope you will allow us the opportunity to serve you again. Lisa Owens Customer Relations Manager

October 03, 2024

Very professional and the work was done in a timely manner as always! Best place to take your vehicle! More

by RLBM84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

They were timely and efficient as well as flexible with available time slots. Very polite More

by jan8622
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Majette
September 25, 2024

Always willing to go above and beyond. Always courteous and very helpful. Always provide a positive experience. More

by KFDAVIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Ashley is vEry friendly and keeps me informed on how things are going on my car. More

by PostonF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Very polite and friendly and accommodating. Tires were inflated all the same pressure an windshield washers were replenished with fluid. More

by DRDRCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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