Hubert Vester Honda
Wilson, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I tried every method at first to get in touch with someone to cancel my warranties. I left voicemails and emails but no one reached back out. I had to submit a request to pretend to sell my vehicle someone to cancel my warranties. I left voicemails and emails but no one reached back out. I had to submit a request to pretend to sell my vehicle in order for someone to contact me. Haley contacted me and I explain the situation to her. She was helpful enough to pass along this information to one of the finance managers. However after a couple more days I still have not received any phone calls or emails. I had to dig for one of the previous salesman‘s phone numbers that sold me my last vehicle Mike. He advised me that he will get me in touch with the finance manager Michael. Michael sent me a document and called me that night and I sent it back to him. I never heard back from him I tried calling the dealership again I’ve emailed Michael two times and still no response. At this point it’s been a frustrating experience so I’ll reach back out to the sales person Mike which has been extremely helpful. Mike advised that he will let Michael know that I have been trying to get in contact with him and that he will also let Mark the sales manager know as well. I asked Mike the salesman to get Mark the sales manager to contact me and he did that night. Mark advised me that he is going to check on my cancellation and give me a call the next day. Surprisingly I did not receive a call the next day so after waiting 48 hours I called the dealership and left a voicemail for Mark the sales manager. I still have not heard back from Mark the sales manager nor Mike the finance manager. I normally do not leave bad reviews but this dealership has provided horrible customer service. More
I have brought several cars in my life and this was the best experience. From the time we arrived on the lot. Gregory”s customer service was top rated. He quickly showed us 2 vehicles. We ended up test best experience. From the time we arrived on the lot. Gregory”s customer service was top rated. He quickly showed us 2 vehicles. We ended up test driving a Durango and we stopped to check out a Charger. He asked us questions that helped us realize what we were real looking for. The great service did not stop with Gregory, the Sales Manager and the financial manger all made my experience great. Never brought a car in less than 2 hours. Great cars and even better service go get your next vehicle from Hubert Vester Honda, Ask for Gregory, he will take care of you. You will leave feeling like you meet a new friend and get a new car. More
Very helpful. I arrived 15 minutes early for my oil change, but still waited almost 2 hours. Over all though it was a nice experience. I arrived 15 minutes early for my oil change, but still waited almost 2 hours. Over all though it was a nice experience. More
Good service and nice people. Good customer service and very polite associates and very helpful to meet the needs of there customers. Good customer service and very polite associates and very helpful to meet the needs of there customers. More
I had a very smooth experience from start to finish. Brayson was very knowledgeable and answered all of my questions. Brayson was very knowledgeable and answered all of my questions. More
Brayson Ferrell made my experience of buying my new car easy and flawless!! They're a very professional and down to earth group of people. I would highly recommend stopping by to get your vehicle needs me easy and flawless!! They're a very professional and down to earth group of people. I would highly recommend stopping by to get your vehicle needs met. Brayson and team thanks for the laughs, honesty, and great customer service. I'll be back! More
Brayson was very polite, respectful, patient, and helpful! He search for what I wanted in a vehicle, followed up with me and kept me apprised of his findings. I appreciated his ongoing efforts! I helpful! He search for what I wanted in a vehicle, followed up with me and kept me apprised of his findings. I appreciated his ongoing efforts! I am now the owner of a nice 2022 Honda Pilot!! Thank you, Brayson! More
It is pleasant doing business with Honda. The employees provide great service with enthusiasm & politeness. The employees provide great service with enthusiasm & politeness. More