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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
853 Reviews

853 Reviews of Hubert Vester Chevrolet - Service Center

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December 11, 2019

Put things back! Service and employees were great. When I picked up my truck the drivers seat was way out of place and the dash display was not like I had it set. I k More

by VIGIL00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Lamm
Dec 11, 2019 -

Hubert Vester Chevrolet responded

Thank you for the high star rating and showing us your support. We work diligently to ensure all of our customers are safe on the roads and satisfied with our services. We are sorry for not putting this how it was found and we will work to be better. Thank you for choosing Hubert Vester Chevrolet and we look forward to see you soon.

December 05, 2019

dissatisfied with service gave back vehicle with warning lights on and didn't tell anyone so i had to bring back next day- did not have warning lights on when brought in for oi More

by BOBREARDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
lamm
Dec 13, 2019 -

Hubert Vester Chevrolet responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience as we look into this and we hope to see you again in the future.

December 03, 2019

Great service Mr. Lamm always helps with my appointments. My auto is always serviced in timely manner and the work is completely satisfactory. I always feel comf More

by EWOOD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lamm in service is the only employee I dealt with.
Dec 04, 2019 -

Hubert Vester Chevrolet responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Mr. Lamm is an excellent team member & we are so lucky to have him. We thank you for choosing Hubert Vester Chevrolet & we hope to see you again soon!

November 25, 2019

It's ok I had a bad first experience with the service department, but they have been better since. I just haven't gotten over the first time. More

by bapierce4214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Hubert Vester Chevrolet responded

Thank you for the review and positive rating. We appreciate your support and recommendation. Thank you for choosing Hubert Vester Chevrolet for all of your vehicle needs and we hope to see you soon.

November 18, 2019

Great experience Never had issue with appointments and getting my car back with hardly any wait when I brought my car in for service.the staff are always friendly More

by NCSTEVE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2019 -

Hubert Vester Chevrolet responded

Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Hubert Vester Chevrolet for all your vehicle needs and we hope to see you again soon.

November 08, 2019

Took car in for oil change/regular maintenance Took car in Wed. AM; was told it might be ready by lunch time . Received call about 9:30 to pick up car. Was surprised and pleased. More

by MARYCGRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Lamm
Nov 08, 2019 -

Hubert Vester Chevrolet responded

Mary, we greatly appreciate your recommendation and five star rating. I am happy to hear you enjoyed your experience with us. Thank you for visiting Hubert Vester Chevrolet & we hope to see you again soon. Safe travels.

November 08, 2019

Poor and slow service Arrived at 9:30 for oil change nobody waited on me while they talked for a while to take care of me finally told them I need oil change and inspection More

by JLE0979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 22, 2019 -

Hubert Vester Chevrolet responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

November 08, 2019

2.5 hr oil change I scheduled an appointment for 1000 for an oil change and tire rotation and a recall. At 1230 they finally finished the oil change and was informed th More

by ROBBIE.ABRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Meacomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Hubert Vester Chevrolet responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

November 06, 2019

It took ridiculously too long!! Everybody was very nice but my appointment was at 10 am and it literally took 2 and a half hours for a simple oil change and tire rotation. It seems l More

by ANNAOLOVESBEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Hubert Vester Chevrolet responded

Anna, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. We will be reviewing as a team, to see how we can avoid situations like this in the future. Thank you for your patience and we hope to see you again.

October 31, 2019

Recall on Suburban 2017 The Service Department staff were friendly; but it took over 2 hrs....too long. However, I do love dealing with Johnny Kent in Sales! I would and More

by TNelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Hubert Vester Chevrolet responded

Thank you for your recommendation and four star rating. We are extremely grateful for our staff and the services they provide but there is always room for improvement. So, we appreciate your feedback and we thank you for choosing Hubert Vester Chevrolet for all your vehicle needs.