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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
855 Reviews

855 Reviews of Hubert Vester Chevrolet - Service Center

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April 24, 2024

The woman that represented me she was very polite. She told me what was going on and they checked my vehicle out and told me a few things that I might need in. The future overall was a very good exper More

by zackcloey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

They took me in without an appointment and knew exactly what was wrong with my vehicle. The service was very good and great quality. More

by mvnew5083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa
April 20, 2024

As a customer, l received excellent service, and the service personnel exemplified professionalism. Well done! More

by evon.lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

They over charge me every time I go with a coupon! !!! Its been more then one time. Never will go to that dealer again!! More

by miguelperez0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ranzell Bassa
Apr 25, 2024 -

Hubert Vester Chevrolet responded

Mr. Perez, we thank you for your feedback. I am sorry to hear that you feel you've been treated unfairly and I would like to discuss your concern with you and resolve it. Please contact me at lowens@hvautogroup.com at your earliest convenience. I look forward to hearing from you. Lisa Owens Customer Relations Manager

April 18, 2024

1st time customer,to early to give a descent rating at this time, maybe later on More

by charrell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Hubert Vester Chevrolet responded

We strive to deliver an exceptional experience from the first time you walk into our store, so if there were issues or concerns that need to be addressed or resolved, we want to work towards that goal. Please feel free to contact me at lowens@hvautogroup.com to further discuss your visit. Thank you for taking the time to share your feedback with us and I look forward to hearing from you. Lisa Owens Customer Relations Manager

April 12, 2024

Hubert Vester Chevrolet went above and beyond what any car/truck dealership would have done for me. I was traveling from out of town when my truck broke down and needed repair. The office and staff we More

by jmike1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Great service and great staff that was very helpful with my motor problems they keep me informed the whole time technician left his tools under the hood got just about home got a call about it so turned aro More

by WILLIAMBONE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa
April 10, 2024

Friendly staff and fast service. Brittany took very good care of me. Keep me in informed on my car the whole time I was there. More

by Butterflygirl34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
April 10, 2024

They do not honor their word. I was told the day of purchase because of a pre certified vehicle I would receive 2 free service .We was charged for the visit and I called to reques More

by Cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Monk, Ranzell Bassa
Apr 25, 2024 -

Hubert Vester Chevrolet responded

I understand your frustration at being told one thing and then experiencing something different. I assure you that no one was trying to take advantage of you. It was an error on our part and I am sorry that happened to you. I was told that once you brought it to our Service Department's attention, you were refunded the charge. We appreciate your patience and understanding and the process should flow smoothly upon your return for your second free service. Lisa Owens Customer Relations Manager

April 09, 2024

Voided my power train warranty even after proof of me trying to fix it at another dealership was under the mileage and everything but because I chose to get it fixed at the place I bought my car from cas More

by Victor Morton-Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul McCoy, Ranzell Bassa
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