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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.3
855 Reviews
Call Service Center (252) 291-2111

855 Reviews of Hubert Vester Chevrolet - Service Center

Sort by
July 04, 2021

Problem related to a previous fix that wasn't resolved properly. Treated it like a new issue and then when it didn't get fix right on the return, charged for a third visit. Didn't even make it home from t More

by Chicklet_Trou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hubert, Ronnie
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Jul 08, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 04, 2021

I would take it there with no hesitation the next time and would have no problem recommended it to anyone, very pleasant and professional atmosphere. More

by DOUGLASBARRON72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meacomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Rouse
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

Hi, Douglas! We appreciate the kind words and the recommendation. Should you have any questions, please do not hesitate to give us a call here at Hubert Vester Chevrolet. Have a wonderful day!

July 03, 2021

Very profession and polite staff. A pleasure to work with. More

by gamonkey
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

We're happy to hear that you had a good experience working with our staff. If you have any other questions, please give us a call here at the dealership, and we would be happy to assist!

July 03, 2021

It was a pleasant, quick and efficient oil change service for my 2017 Silverado. The staff is very friendly and will go out of their way to help you. More

by GDOBAY
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

Thank you for your 5 star review! We're very glad that you had a great service experience with us. If there's anything else we can help you with, please do call us at the dealership. We hope to see you soon!

July 02, 2021

Everyone was very helpful and nice, I was kept up to date of what was going on with my car. Short wait time. Thank you More

by TERRILYNN9567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Rouse
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Jul 02, 2021 -

Hubert Vester Chevrolet responded

TERRILYNN9567, thank you for the 5 star review. We're glad our team was able to keep you informed about your car's service during your appointment. We appreciate your business and hope to work together again soon!

July 01, 2021

Awesome service. My salesperson, Johnny Kent, was excellent! Service manager, Danny, excellent! Service Advisor, (at last appointment) excellent! Financing shorted the pay off on my trade and my bank More

by BLISA_TAURUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Hubert Vester Chevrolet responded

Thank you for your feedback on our staff and your experience. We're glad our team was helpful during your sales and service appointments. We would like to hear more regarding the issue that arose. If you would like to discuss this further to help improve your next experience, please give us a call at the dealership.

July 01, 2021

The dealership did not take responsibility for the repair estimate mistake. Unprofessional practice! More

by Damon C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Whitley
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Jul 09, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. The department manager will be reaching out to your directly in hopes of rectifying this situation. Thank you for your patience and we hope to see you again in the future.

Jul 15, 2021 -

Damon C responded

When you knowingly make a mistake, the mature and responsible thing to do is stand up and own up to the mistake, accept it, correct it, and apologize professionally. As a customer, actions speak louder than words.

Jul 19, 2021 -

Hubert Vester Chevrolet responded

Hi, Damon! We're glad that we were able to speak last Friday, July 16th. A full refund has been issued to your satisfaction, and we're happy that we were given an opportunity to rectify the situation. Hopefully, you could also edit the review to reflect how the situation was handled. We look forward to working with you again. Have a great day!

July 01, 2021

Helpful, honest and informative. Unexpectedly had to have a transmission replaced, Ronnie Clark, the service manager and the mechanics were fast and kept me up to date throughout the ordeal More

by CLATHAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Clark
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Jul 02, 2021 -

Hubert Vester Chevrolet responded

CLATHAN82, thank you for the 5 star review. We're glad Ronnie and the rest of our service team were able to help you replace the transmission and get you back out onto the road safely!

June 30, 2021

Service was timely. The actions of the service was explained. Vehicle was ready on time. Very friendly, professional service More

by Sheneel_Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Hubert Vester Chevrolet responded

We really appreciate the kind feedback and positive rating! Please let us know if you need anything else. Have a great day!

June 30, 2021

Very professional and well organized service department. I have my GMC truck and corvette serviced at Hubert Vester and have always been pleased with their work More

by KJSPORTSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor W.
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Jun 30, 2021 -

Hubert Vester Chevrolet responded

Thank you for the great feedback and five-star rating! If there is anything else that you may need, please don't hesitate to give us a call. We're glad to hear your experience was such a pleasant one.

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