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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
856 Reviews

856 Reviews of Hubert Vester Chevrolet - Service Center

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October 15, 2021

Extremely disappointed in the lies and inconsistency! I will never go back to this dealer! More

by snobrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Hubert Vester Chevrolet responded

snobrs, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

Oct 21, 2021 -

snobrs responded

I will NEVER do any business with this company again! I also advised my family and friends not to patronize this business either!

October 15, 2021

Factory recall not sure of services performedLinda was Factory recall not sure of services performed Linda was great to have as a service advisor Would like to request her every visit Only issue change More

by STEVEWEBB2573
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Wilson
Oct 18, 2021 -

Hubert Vester Chevrolet responded

STEVEWEBB2573, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

October 15, 2021

I was very pleased with my experience when I brought by car in to be serviced. More

by DGARDNER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Hubert Vester Chevrolet responded

Hi, DGARDNER2! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a wonderful day! - Winford Lee, Operations Director

October 14, 2021

Not very happy with this service department. I guess appointment times mean nothing to them. What’s the point of making them when you have an appointment at 10:30 and the vehicle doesn’t go into the sho More

by BROWN.SEAN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meacomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Rouse, Ronnie Clark, Linda Wilson
Oct 21, 2021 -

Hubert Vester Chevrolet responded

BROWN.SEAN80, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Winford Lee, Operations Director

October 13, 2021

Dealership was clean and has a friendly staff who was great. Answered all of my questions and got me going. More

by xterra500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Hubert Vester Chevrolet responded

Hi, xterra500! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Winford Lee, Operations Director

October 13, 2021

Fast and great service all round would come again for service love the service thanks More

by CADDYLACK00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Hubert Vester Chevrolet responded

Hi, CADDYLACK00! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. Have a great day! - Winford Lee, Operations Director

October 13, 2021

Was pleased with the promptness that they made the appointment,and completed the service in a reasonable time. More

by STEPHENSONHILDA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Hubert Vester Chevrolet responded

Hi, STEPHENSONHILDA12! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Take care! - Winford Lee, Operations Director

October 12, 2021

The dealership treated me more than fairly after an initial miscommunication which lead to some frustration. More

by kevintsevigny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Wilson
Oct 13, 2021 -

Hubert Vester Chevrolet responded

kevintsevigny, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

October 10, 2021

Fixed my issue....didn't take long at all to fix the issue...Thanks again guys More

by herbertlm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Hubert Vester Chevrolet responded

Hi, herbertlm2! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Winford Lee, Operations Director

October 09, 2021

The service itself was just fine. I'd appreciate it if your employees wore masks. More

by RTARASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Oct 11, 2021 -

Hubert Vester Chevrolet responded

RTARASA, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Winford Lee, Operations Director

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