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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
865 Reviews
Call Service Center (252) 291-2111

865 Reviews of Hubert Vester Chevrolet - Service Center

Sort by
October 03, 2024

The staff is very nice to deal with. They were very helpful with our car. More

by KATHYBOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for sharing your feedback with us about your recent visit. We hope to serve you again soon. Lisa Owens Customer Relations Manager

September 30, 2024

Brittany provided exceptional customer service and demonstrated kindness throughout the interaction. I greatly appreciate her professionalism and look forward to returning for future visits. More

by Tater252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Hubert Vester Chevrolet responded

Your kind words about Brittany are much appreciated. She is very accommodating and committed to providing excellent customer service, We look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

September 29, 2024

Great service and sales department. I will always use Vester Chevrolet for all my sales and service needs More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley
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Oct 15, 2024 -

Hubert Vester Chevrolet responded

Mr. Clark, your positive feedback, recommendation and loyalty mean so much to us! Thank you for always choosing us to serve you. Lisa Owens Customer Relations Manager

September 26, 2024

The dealership overall has been great to work with edpecially the service department. This last visit to the servicedepartment didn't go so well. The technician did not close up everything like he s More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley
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Sep 27, 2024 -

Hubert Vester Chevrolet responded

It sounds like you have previous positive history with us and I appreciate you stating as much. However, it also sounds like there was a 'hiccup' or two recently and we certainly want to address them. Our Service Manager, Danny Meacomes, would like to discuss these concerns with you at your earliest convenience. Please reach out to him at (252)291-2111, ext. 1201. Thank you for bringing these matters to our attention and for your understanding. Lisa Owens Customer Relations Manager

September 25, 2024

I was treated with respect, and the staff is super friendly. I feel at ease while my car is being serviced, and trust the work being done professionally. Jennifer was an angel, very thorough and knowl More

by mabelcarroll1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your positive comments about your interactions with Jennifer. She strives to provide stellar customer service and make sure your visit is an excellent experience. We appreciate your business and hope to see you again. Lisa Owens Customer Relations Manager

September 18, 2024

Carly made scheduling so easy and efficient! I will definitely continue to service my vehicle here More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Hubert Vester Chevrolet responded

We know that your time is important and Carly is so adept at making scheduling convenient for our customers. Thank you for your praise of her and we appreciate any future opportunity to take care of you. Lisa Owens Customer Relations Manager

September 15, 2024

Brittany was great and she called several times to let me know what was happening with my car which I am really thankful for. More

by sdmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Keeping our customers updated with consistent communication is key to providing excellent customer service. Thank you for sharing about your experience and your kind words about Brittany. She truly is an asset to our Service team. Lisa Owens Customer Relations Manager

September 08, 2024

Not all the service representatives are customers friendly. Brain is not customer friendly. Britney was great. Brain needs training in customer service. More

by EPWLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley
Report | Print
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback on your experience. I apologize for any discomfort felt during your recent visit and certainly hope it was an isolated incident. We appreciate your business and recommendation.

September 06, 2024

Dried my car off at appointment fine my car was ready way before I exorbitant it to be. Customer service is always amazing at Hubert Vester chevy More

by AMYTAYLOR891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Hubert Vester Chevrolet responded

I am happy to hear that your service was completed quickly and to your satisfaction. Thank you for your kind words and for allowing us to take care of you. We look forward to seeing you again. Lisa Owens Customer Relations Manager

September 05, 2024

Staff was friendly as always. They got me on and out quick and the pricing was fair More

by redline35gtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley
Report | Print
Sep 06, 2024 -

Hubert Vester Chevrolet responded

Thank you for the 5-star review! We try to be mindful of your time and have the work completed in a timely manner. We appreciate you recognizing many members of our strong Service team and their customer service skills. Thank you again for your feedback and your business. Lisa Owens Customer Relations Manager

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