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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
853 Reviews
Call Service Center (252) 291-2111

853 Reviews of Hubert Vester Chevrolet - Service Center

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September 25, 2024

I was treated with respect, and the staff is super friendly. I feel at ease while my car is being serviced, and trust the work being done professionally. Jennifer was an angel, very thorough and knowl More

by mabelcarroll1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your positive comments about your interactions with Jennifer. She strives to provide stellar customer service and make sure your visit is an excellent experience. We appreciate your business and hope to see you again. Lisa Owens Customer Relations Manager

September 18, 2024

Carly made scheduling so easy and efficient! I will definitely continue to service my vehicle here More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Hubert Vester Chevrolet responded

We know that your time is important and Carly is so adept at making scheduling convenient for our customers. Thank you for your praise of her and we appreciate any future opportunity to take care of you. Lisa Owens Customer Relations Manager

September 15, 2024

Brittany was great and she called several times to let me know what was happening with my car which I am really thankful for. More

by sdmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Hubert Vester Chevrolet responded

Keeping our customers updated with consistent communication is key to providing excellent customer service. Thank you for sharing about your experience and your kind words about Brittany. She truly is an asset to our Service team. Lisa Owens Customer Relations Manager

September 08, 2024

Not all the service representatives are customers friendly. Brain is not customer friendly. Britney was great. Brain needs training in customer service. More

by EPWLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback on your experience. I apologize for any discomfort felt during your recent visit and certainly hope it was an isolated incident. We appreciate your business and recommendation.

September 06, 2024

Dried my car off at appointment fine my car was ready way before I exorbitant it to be. Customer service is always amazing at Hubert Vester chevy More

by AMYTAYLOR891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Hubert Vester Chevrolet responded

I am happy to hear that your service was completed quickly and to your satisfaction. Thank you for your kind words and for allowing us to take care of you. We look forward to seeing you again. Lisa Owens Customer Relations Manager

September 05, 2024

Staff was friendly as always. They got me on and out quick and the pricing was fair More

by redline35gtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Hubert Vester Chevrolet responded

Thank you for the 5-star review! We try to be mindful of your time and have the work completed in a timely manner. We appreciate you recognizing many members of our strong Service team and their customer service skills. Thank you again for your feedback and your business. Lisa Owens Customer Relations Manager

September 04, 2024

My tires don’t match what’s on the dash. So when they rotate my tires they never program it on my dashboard More

by KEISHAHARRISY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Hubert Vester Chevrolet responded

Keisha, thank you for your feedback. I am sorry to hear that there was a detail overlooked during your recent visit. We want to resolve your concern and our Service Manager, Danny Meacomes will be reaching out to you to do so. We appreciate your business and you patience. Lisa Owens Customer Relations Manager

September 02, 2024

This dealership is very professional. I like their hospitality. I would recommend them to anyone More

by MARYDCKNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Hubert Vester Chevrolet responded

Thank you so much for your kind words. Jennifer and our Service team are devoted to putting our customers at ease by providing a friendly and comfortable atmosphere. We appreciate you choosing us and look forward to serving you again. Lisa Owens Customer Relations Manager

August 29, 2024

The price for a TCM or ECM programming was excessive. Besides that all your employees are great and very attentive. More

by Lffauto5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. Pleased to hear that your interactions with Brian and our Service team members were so positive. You voiced concern over our costs, and we do strive to offer competitive pricing. Our Service Manager, Danny Meacomes would be happy to further discuss your pricing concerns. If you would reach out to him at (252) 291-2111, ext. 1201, at your earliest convenience, he looks forward to speaking with you. Thank you again for your business and feedback. Lisa Owens Customer Relations Manager

August 28, 2024

Friendly and courteous service speedy check in clean and pleasant waiting area commentary coffee a place to work on laptop and updates on your vehicle More

by jean_baines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Hubert Vester Chevrolet responded

It sounds like Jennifer and our Service team took great care of you during your recent visit, including keeping you updated with the current status of your vehicle. We're glad that you found our facility and amenities comfortable and pleasant during your experience. Thank you for your positive feedback. We look forward to taking care of you again. Lisa Owens Customer Relations Manager

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