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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
851 Reviews

851 Reviews of Hubert Vester Chevrolet - Service Center

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October 05, 2024

The gentleman that did the work was exceptional. He was knowledgeable kind and fast. Great service!!! More

by debra_u_29412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

October 04, 2024

Its been a long time since i have experienced great customer service. Good job taylor. More

by MABLEHARRIS2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Ms. Harris, Taylor is definitely one of our strong Service team members and we appreciate your recognition of his excellent customer service skills. Thank you for choosing us to serve you and we hope to do so again soon. Lisa Owens Customer Relations Manager

October 04, 2024

I have found it to be a good place to buy or trade a car or a truck or to buy your car More

by Fatmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you so much for your praise and for your recommendation of the services we provide. Lisa Owens Customer Relations Manager

October 04, 2024

I was under the impression my first 3 oil changes were free after purchasing my car in January. Can you check on that? More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing the excellent customer service provided by Brittany during your recent visit. I would like for you to get the answers you seek, however I am truly at a disadvantage with only your initial 'M' as an identifier. Our General Manager, Chris Hicks, would be happy to discuss and answer any questions/concerns you may have. Please contact him at (252) 291-2111, ext. 2210 or chicks@hvautogroup,com, at your earliest convenience. Lisa Owens Customer Relations Manager

October 03, 2024

The staff is very nice to deal with. They were very helpful with our car. More

by KATHYBOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for sharing your feedback with us about your recent visit. We hope to serve you again soon. Lisa Owens Customer Relations Manager

September 30, 2024

Brittany provided exceptional customer service and demonstrated kindness throughout the interaction. I greatly appreciate her professionalism and look forward to returning for future visits. More

by Tater252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Your kind words about Brittany are much appreciated. She is very accommodating and committed to providing excellent customer service, We look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

September 29, 2024

Great service and sales department. I will always use Vester Chevrolet for all my sales and service needs More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Mr. Clark, your positive feedback, recommendation and loyalty mean so much to us! Thank you for always choosing us to serve you. Lisa Owens Customer Relations Manager

September 26, 2024

The dealership overall has been great to work with edpecially the service department. This last visit to the servicedepartment didn't go so well. The technician did not close up everything like he s More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Hubert Vester Chevrolet responded

It sounds like you have previous positive history with us and I appreciate you stating as much. However, it also sounds like there was a 'hiccup' or two recently and we certainly want to address them. Our Service Manager, Danny Meacomes, would like to discuss these concerns with you at your earliest convenience. Please reach out to him at (252)291-2111, ext. 1201. Thank you for bringing these matters to our attention and for your understanding. Lisa Owens Customer Relations Manager

September 25, 2024

I was treated with respect, and the staff is super friendly. I feel at ease while my car is being serviced, and trust the work being done professionally. Jennifer was an angel, very thorough and knowl More

by mabelcarroll1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your positive comments about your interactions with Jennifer. She strives to provide stellar customer service and make sure your visit is an excellent experience. We appreciate your business and hope to see you again. Lisa Owens Customer Relations Manager

September 18, 2024

Carly made scheduling so easy and efficient! I will definitely continue to service my vehicle here More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Hubert Vester Chevrolet responded

We know that your time is important and Carly is so adept at making scheduling convenient for our customers. Thank you for your praise of her and we appreciate any future opportunity to take care of you. Lisa Owens Customer Relations Manager