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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
856 Reviews
Call Service Center (252) 291-2111

856 Reviews of Hubert Vester Chevrolet - Service Center

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March 03, 2023

Great service department and sales staff. Will always use Hubert Vester Chevrolet for my sales and and service needs More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Aldapa
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Mar 08, 2023 -

Hubert Vester Chevrolet responded

We think our Sales and Service Teams are great too, but hearing it from customers matters most! Thank you for taking the time to share your positive feedback and for continuing to trust us with your business. We do not take your loyalty for granted. We hope to serve you again soon! Lisa Owens Customer Relations Manager

March 01, 2023

I flew in from Ga. and was picked up at the airport! The total experience was a pleasure! EVERYONE was just as nice as they could be! Thanks again to Tim. Casey, Louis More

by tmbenz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mercer, Betty Davis
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Mar 08, 2023 -

Hubert Vester Chevrolet responded

Sounds like you discovered our Sales Team of All-Stars! Tim, Casey, Luis and Betty do believe in teamwork and together deliver an incredible experience for our customers. Each customer has different needs and I am glad to hear our Sales staff was so accommodating. We truly appreciate your business and thank you for sharing your positive feedback. It means so much to us! Lisa Owens Customer Relations Manager

February 27, 2023

Dependable, fast turnaround on repairs. good communication from service reps. Quicker to take company vehicles to Wilson from Tarboro than Tarboro service centers More

by Rusty Kiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Aldapa
Report | Print
Mar 01, 2023 -

Hubert Vester Chevrolet responded

Wow! When driving to another town supplies quicker service than a local vendor, it reaffirms our commitment to respecting your time and providing an incredible experience. Alfredo excels in taking care of our customers. Thank you for sharing your feedback and strong recommendation with us. We look forward to serving you again. Lisa Owens Customer Relations Manager

February 26, 2023

Great service but after my vehicle was serviced and fix. I took my vehicle cleaned to perfection. But when I picked it back up it had bird xxxx all over my wife’s truck. I asked guy if they had a water hose More

by CCPOWELL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Kent
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February 18, 2023

My service at Vester Chevrolet was really great! I went in for state inspection. I was informed as the work was in progress. The work was done in a timely manner. I will recommend anyone who’s seeki More

by EDWARDSLECCIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Hubert Vester Chevrolet responded

So good to hear that Caleb and Taylor served your needs so well! It is important to us to keep the customer updated and be mindful of their time. Your kind words and recommendation mean so much to us. Thank you for sharing your feedback. Lisa Owens Customer Relations Manager

February 18, 2023

Great service from check in to check out. Very professional and friendly staff. Definitely will continue to use Hubert Vester Chevrolet for all my service and sales needs! More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Aldapa
Report | Print
Feb 20, 2023 -

Hubert Vester Chevrolet responded

Exceptional service is our goal and it sounds like our team took excellent care of you throughout the process. We stand ready to serve you again and hope you will give us that opportunity soon. Thank you for sharing your positive experience with us. Lisa Owens Customer Relations Manager

February 15, 2023

Worse experience I have ever had. Took over an hour to get invoice. Then when invoice was payed I was billed incorrectly after I advised them of mistake no one was able to help correc More

by JRDAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Aldapa, Tasheena Washington, Jada Pittman, Kinequa Blanchard, Christopher Harris
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Feb 21, 2023 -

Hubert Vester Chevrolet responded

I understand that there was an error made in the original write up of repair (customer name/number/identification). Once the error was discovered, it was not a simple correction. I apologize for the time you spent at the store. The nationwide dealer management system outage coupled with changing the customer information to the proper government entity did cause an unusual delay. The bill has been corrected and your Service Advisor, Alfredo Adalpa, has been attempting to reach his customer contact for finalization. Thank you for your patience and feedback. Lisa Owens Customer Relations Manager

Feb 23, 2023 -

JRDAIL responded

We are still dealing with getting this solved please advise your employees that a work order and invoice are not the same. I need an invoice for our records and to show what exactly it is we are paying for. 2/23/23

February 08, 2023

From start to finish the process was smooth and the Service Team was extremely friendly!! Very nice experience! More

by K Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Winbourne, Betty Davis
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Feb 10, 2023 -

Hubert Vester Chevrolet responded

Ken and Betty are two of the most skillful members of our Sales team and they strive to give our customers an excellent purchase experience . Thank you for taking the time to share your kind words with us. We appreciate you allowing us the privilege to serve you. Lisa Owens Customer Relations Manager

February 06, 2023

Truth is told them what wanted and they we’re trying to add too it and tried to charge diagnostic fees for me telling them what I wanted done had it priced before hand and it cost over 400 dollars more the More

by TWHITLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 05, 2023

Staff was pleasant and professional on my arrival. Readily listened to my concerns regarding my vehicle More

by Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name of the employee
Report | Print
Feb 10, 2023 -

Hubert Vester Chevrolet responded

The importance of listening to our customers cannot be overstated. We know that we must work together to find solutions , when concerns arise. Thank you for giving us the opportunity to serve you and for sharing your positive experience. Lisa Owens Customer Relations Manager

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