Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
865 Reviews
Call Service Center (252) 291-2111

865 Reviews of Hubert Vester Chevrolet - Service Center

Sort by
November 27, 2024

My appointment was at 1:30 pm they didn’t send me a test until 2:55 pm service was beginning and i still didn’t leave to around 4:30 pm More

by RICLN264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to be mindful of our customer's time and I do apologize for the delays you experienced during your recent visit. Our Service Manager, Danny Meacomes, would like to address your concerns directly. Please contact him at your earliest convenience at (252) 291-2111, ext. 1201. Lisa Owens Customer Relations Manager

November 23, 2024

I try to support my local Chevy dealer as much as possible but when I got the price doing an oil change versus another location down the street for a lot cheaper I was disappointed. I purchases my la More

by cbarnette49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Mr. Barnette, we truly do appreciate your support of us and local businesses. We strive to stay competitive with our pricing. Our Service Manager, Danny Meacomes, would like to address your concerns and will be reaching out to you. Thank you for your honest feedback. Lisa Owens Customer Relations Manager

November 23, 2024

They are always friendly and do a quality job. This is a Great Chevrolet team!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley
Report | Print
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for taking the time to tell us about your latest visit. Your praise of our Service team members and their efforts means so much to us. We appreciate your business and hope we have the opportunity to serve you again soon. Lisa Owens Customer Relations Manager

November 23, 2024

Taylor was very knowledgeable and friendly. Very good first visit! I asked for information about my car,and he gave it to me ! More

by woessnerchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing Taylor and his excellent customer service skills. It sounds like your first visit was so positive and we hope you allow us the chance to deliver many more great visits in the future. We appreciate your business and your feedback . Lisa Owens Customer Relations Manager

November 22, 2024

Taylor Whitley was a pleasure to work with, as always. The other advisors were kind and friendly as well. We will be returning in the future. More

by AALDAPAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Nov 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your positive review of your visit with our Service team. Yes, Taylor Whitley takes great care of our customers and I am happy to hear he made your experience so pleasing. We look forward to seeing and serving you again soon. Lisa Owens Customer Relations Manager

November 22, 2024

Everything's was great service is always awesome. Everyone are friendly and honest. I enjoy going there to have my car serviced there. More

by BEST.RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing Brian Schlegel and his great customer care. Your satisfaction is important to us and we appreciate the positive feedback about your recent experience. Lisa Owens Customer Relations Manager

November 21, 2024

It was over priced after telling them I just bought a battery few months ago for them to tell me my battery was dead More

by CODIVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Hubert Vester Chevrolet responded

The situation you describe certainly sounds perplexing and frustrating. Our Service Manager, Danny Meacomes, would like to speak with you and address your concerns directly. Please contact him at your earliest convenience at (252) 291-2111, ext. 1201. We appreciate your patience. Lisa Owens Customer Relations Manager

November 16, 2024

Hubert Vester did NOTHING to to help us with the problems we had with our car. Found damage they refuse to repair when we picked it up after having to keep it over 60 days waiting for parts and repair. They More

by SUNSHINE42168
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We are sorry that you have been left with such negative feelings about your interactions with us and want to try and resolve your concerns. However, we need some clarification on those concerns to be addressed. Please contact our Service Manager, Danny Meacomes, at your earliest convenience. You may reach him at (252) 291-2111, ext. 1201 or dmeacomes@hvautogroup.com. We appreciate your business and your understanding. Lisa Owens Customer Relations Manager

November 16, 2024

The environment is warm and inviting. Everyone has a delightful attitude. The staff made sure I was comfortable and asked if I needed anything while waiting for my car to be serviced. More

by LEANNE0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Hubert Vester Chevrolet responded

We are pleased to hear that your recent visit was so positive. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. Thank you for your feedback and we look forward to serving you again. Lisa Owens Customer Relations Manager.

November 15, 2024

No pressure environment, no longer wait purchase. Johnny Kent is the best! Service department very thorough. More

by altonvirgil789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Nov 15, 2024 -

Hubert Vester Chevrolet responded

It certainly sounds like our Sales team and Service team have delivered excellent customer service to you during your visits. We appreciate your feedback about both. Thank you for choosing to do business with us and for your recommendation. Lisa Owens Customer Relations Manager

1
2
3
...
87