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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
856 Reviews

856 Reviews of Hubert Vester Chevrolet - Service Center

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October 12, 2023

Fast and dependable service. The technicians and staff were very knowledgeable and friendly towards their customers. More

by mmeacomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Clean facility, customer service is great, job well done and it didn't take long to finish. More

by bigcuddy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

I was called and so to schedule an appointment but was not informed that I needed to leave my car. Wrong price was given to me when I made the appointment. I still do not know what’s wrong with my car y More

by JANICEKGIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyrell 5 stars
Oct 02, 2023 -

Hubert Vester Chevrolet responded

I certainly apologize for any confusion in communication. However, I am encouraged to see that Tyrell's customer service was such a positive. We want to answer all of your questions and address each concern, so please expect a call from our Service Manager, Danny Meacomes. Thank you for making us aware of this situation and we look forward to working towards resolution. Lisa Owens Customer Relations Manager

September 24, 2023

Customer support does a great job trying to cater to your needs however, service needs improvement. I started going there two years ago for the great service, but over the past year, this service level has b More

by jhbyrd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Hubert Vester Chevrolet responded

Mr. Byrd, we certainly appreciate your candid feedback and are always looking for ways in which to improve. I know that you have spoken with Danny Meacomes, our Service Manager, recently and he would like to further address your concerns and resolve any issues. Please expect his call. Lisa Owens Customer Relations Manager

September 23, 2023

Good It was a good experience I appreciate the courtesy that I received from the service department and efficiency! More

by CPICKETT_2000
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley
September 18, 2023

Always on point. Two Let me know if something wrong with the vehicle. I appreciate More

by RONNIETILLERY861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brain Schlegel
September 15, 2023

The service was excellent, As promise my vehicle was service within the time the rep indicated. More

by rhbras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Aldapa
September 14, 2023

The service was amazing,I would recommend the service to everyone that I know and I have been coming here since 2006 and sincerely would continue to keep coming back thanks More

by James speight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

To expensive. Medlin provides free bottled water, coffee and sweet snacks. Bathroom needed a touch up- cleaned and toilet seat broken. I’m going back to Medlin. More

by holtdoug69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

A lot better than five years ago but there is always room for for improvement More

by JIMMYBATTLE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Michaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
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