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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
855 Reviews

855 Reviews of Hubert Vester Chevrolet - Service Center

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February 18, 2024

While Brian was gone, my car must have been ready. I was told it would be an hour wait which was fine. But after an hour and 20 minutes I went to check the status and my keys were up there. No one cal More

by briana.gorham1017
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
Feb 23, 2024 -

Hubert Vester Chevrolet responded

Thank you for your honest feedback. I do apologize for any inconvenience caused by our lapse in communication, re: the status of your vehicle. We appreciate your business and your understanding. Our Service Manager, Danny Meacomes, will be reaching out to you directly to address your concern. Lisa Owens Customer Relations Manager

February 16, 2024

Ranzell had excellent customer service from start to finish. He was very efficient and paid attention to the smallest details of my concerns and future service endeavors. More

by kieshawatkins@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
February 14, 2024

Very professional Kept me up to date on status They will get my business again More

by Harrell_jay
Recommend Dealer
Yes
February 14, 2024

Long time for work to get done. . cannot do proper wheel alignments. Does not know how to use modern equipment. More

by octeagle
Recommend Dealer
No
Feb 23, 2024 -

Hubert Vester Chevrolet responded

I am sorry to hear that you were displeased with your recent service visit. Our Service Manager, Danny Meacomes, would like to know more about your concerns and address them directly with you. Please contact him at 252-291-2111, ext. 1201, at your earliest convenience. Lisa Owens Customer Relations Manager

February 11, 2024

Efficient and good communication. He reached out to me about a service item. Good job. More

by lboseman53
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
February 11, 2024

Completed work in an hour or so. Vehicle returned with paper inserts on mats to keep clean. More

by wbw3906
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
February 10, 2024

Everything was good and in an orderly fashion. They made sure everything went well. Everything went well! Great service and they were very organized. They made sure everything went well. More

by letlet
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
February 09, 2024

It was average, prices are over the top too expensive. .. They need to come down on their prices for parts and labor. More

by Bynum
Recommend Dealer
Yes
Employees Worked With
Jennifer
February 08, 2024

Great customer service and very quick in and out. Will continue to use Vester Chevrolet for all my sales and service needs More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Debruine
February 05, 2024

Took truck in because service engine light stayed on. Spent $660 and maf sensor was replaced. Engine was on when I picked truck up, still on and truck now cuts off which it did not do before. Worst $660 More

by Elton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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