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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
855 Reviews
Call Service Center (252) 291-2111

855 Reviews of Hubert Vester Chevrolet - Service Center

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March 18, 2024

I walked in asked if I could have oil changed and they got me right in - also did the fuel injector maintenance and I was out in a couple hours. Not bad for the service done - without an appointment. More

by LHEUREUX
Recommend Dealer
Yes
Employees Worked With
Jennifer
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March 17, 2024

You fixed my problem! Thank you for good service! Hope I don't have anymore problems! More

by NCK12CAUSWAYC
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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March 12, 2024

They did exactly what they said they were going to do and at a reasonable price and time. More

by richard.byers70
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
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March 11, 2024

They are great people to deal with They are friendly Courteous and very knowledgeable Outstanding More

by BLACKMICHAEL571
Recommend Dealer
Yes
Employees Worked With
Didn't get a name
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March 11, 2024

Melissa I think I always choose a Chevrolet dealership because I always have great experiences always get the job done with no problems More

by LDBRODNAX
Recommend Dealer
Yes
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March 11, 2024

Experience was pretty good, but after my tire rotation my car keep drifting to the left More

by PPIERCE308
Purchase Time
Recommend Dealer
No
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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Mar 12, 2024 -

Hubert Vester Chevrolet responded

It sounds like your interaction with Ranzell was very positive, however we are striving to deliver an exceptional experience and concerned about your 'drifting' issue. If our Service Manager, Danny Meacomes, has not already contacted you, please expect him to do so to work towards resolution. Thank you for your feedback and patience. Lisa Owens Customer Relations Manager

March 10, 2024

Feel comfortable every visit that I'm going to be treated fairly and given the right information about my vehicle. More

by c.m.brown4040
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
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March 04, 2024

They can not fix an issue i have had since i bought it. Will never buy a chevrolet again More

by Kjohnson
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
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Mar 05, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. Your review does not give me much information about the vehicle issue. While the vehicle was at the dealership, have we been unable to duplicate the concern you have? If that is the case, we understand how frustrating that can be. It sounds like your interaction with Brian has been positive, even if you are feeling less than satisfied with the brand at this moment. We would like the opportunity to work with you on a resolution plan. If you would contact our Service Manager, Danny Meacomes, at 252-291-2111, ext. 1201, at your earliest convenience, we'll try to turn this situation around. Lisa Owens Customer Relations Manager

February 28, 2024

Waited 4 hours for soil change Waited 4 hours for a oil change But it's all good there was no charge for the oil change More

by JALAMM
Recommend Dealer
No
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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Mar 01, 2024 -

Hubert Vester Chevrolet responded

Mr. Lamm, I do apologize for the delay in completing your service. Your time is important and we will make every effort to prevent this isolated incident from repeating. Your feedback and business is appreciated. Since your wait was extended, we resolved the immediate issue with the complimentary oil change, as you mentioned. If you have any additional concerns, please reach out to our Service Manager, Danny Meacomes, at 252-291-2111, ext. 1201.

February 19, 2024

Great service ? ? Great service, considerate, just a nice person to work with. Honest and easy to communicate with More

by wblackwell252
Recommend Dealer
Yes
Employees Worked With
Norman Debruine, Norman Debruine
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