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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
851 Reviews
Call Service Center (252) 291-2111

851 Reviews of Hubert Vester Chevrolet - Service Center

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November 22, 2024

Taylor Whitley was a pleasure to work with, as always. The other advisors were kind and friendly as well. We will be returning in the future. More

by AALDAPAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

It was over priced after telling them I just bought a battery few months ago for them to tell me my battery was dead More

by CODIVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2024

Hubert Vester did NOTHING to to help us with the problems we had with our car. Found damage they refuse to repair when we picked it up after having to keep it over 60 days waiting for parts and repair. They More

by SUNSHINE42168
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We are sorry that you have been left with such negative feelings about your interactions with us and want to try and resolve your concerns. However, we need some clarification on those concerns to be addressed. Please contact our Service Manager, Danny Meacomes, at your earliest convenience. You may reach him at (252) 291-2111, ext. 1201 or dmeacomes@hvautogroup.com. We appreciate your business and your understanding. Lisa Owens Customer Relations Manager

November 16, 2024

The environment is warm and inviting. Everyone has a delightful attitude. The staff made sure I was comfortable and asked if I needed anything while waiting for my car to be serviced. More

by LEANNE0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Hubert Vester Chevrolet responded

We are pleased to hear that your recent visit was so positive. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. Thank you for your feedback and we look forward to serving you again. Lisa Owens Customer Relations Manager.

November 15, 2024

No pressure environment, no longer wait purchase. Johnny Kent is the best! Service department very thorough. More

by altonvirgil789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Hubert Vester Chevrolet responded

It certainly sounds like our Sales team and Service team have delivered excellent customer service to you during your visits. We appreciate your feedback about both. Thank you for choosing to do business with us and for your recommendation. Lisa Owens Customer Relations Manager

November 14, 2024

Clean friendly environment with a great team. Everyone well connected and knowledgeable. Kept me up to date with my automobile. More

by CSXDAVEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Hubert Vester Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your positive feedback about your recent visit. Please come see us for any future needs. Lisa Owens Customer Relations Manager

November 14, 2024

Taylor was amazing and he answered all of my questions and doubled checked to see if he could duplicate my driving issue. Hubert Vester had a long wait to get my car back but I am glad that the first main More

by TAYLORMHATHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Hubert Vester Chevrolet responded

We are pleased to hear that your first maintenance visit was great. Thank you for mentioning Taylor's thorough and stellar customer service skills in your review. We will pass along your kind words. We appreciate your feedback and look forward to serving you again. Lisa Owens Customer Relations Manager

November 09, 2024

Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

November 08, 2024

The service department was very knowledgeable on the type of oil that my silverado and the amount of mileage that I should put on it b4 my next oil change...I was thinking 3000 mile but full synthetic oil is More

by taylora7020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Hubert Vester Chevrolet responded

It is certainly an integral part of our business to know these details and share that knowledge with our customers. Thank you for entrusting your vehicle to us and for your positive feedback. Lisa Owens Customer Relations Manager

November 08, 2024

Brian showed exceptional customer service skills and was dedicated to taking care of my vehicle. He treated me with respect and prided himself in taking the highest quality care of my vehicle possible. Outs More

by MRANDOLPH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Hubert Vester Chevrolet responded

Brian is a strong member of our Service team, adept at delivering an excellent experience for our customers. Thank you for your kind words and for recognizing his skills. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

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