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Hubert Vester Chevrolet

Wilson, NC

4.5
1,315 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

September 01, 2024

Very nice dealership! Vehicles were very easy to look at on the lot. Inside of dealership was very clean. Luis was very helpful and explained details about the vehicle. He More

by Crystal Creech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Trueblood
Sep 06, 2024 -

Hubert Vester Chevrolet responded

Crystal, we are glad to hear that your purchase experience went so smoothly with Luis. He is such a caring member of our Sales team and is committed to providing excellent customer service. Your recommendation means so much to us. Thank you for choosing to do business with us. Lisa Owens Customer Relations Manager

August 30, 2024

This is the 4th vehicle my family has purchased from Vester Chevrolet using Johnny Johnny is professional, friendly and willing to work with you till the end of transaction. Thank you Johnny. More

by CD Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Hubert Vester Chevrolet responded

Thank you so much for you repeated business and loyalty! Johnny is relentless in his pursuit of the perfect vehicle for each customer and his job continues until you are completely satisfied. We appreciate your positive feedback and look forward to taking care of you in the future. Lisa Owens Customer Relations Manager

August 29, 2024

The price for a TCM or ECM programming was excessive. Besides that all your employees are great and very attentive. More

by Lffauto5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. Pleased to hear that your interactions with Brian and our Service team members were so positive. You voiced concern over our costs, and we do strive to offer competitive pricing. Our Service Manager, Danny Meacomes would be happy to further discuss your pricing concerns. If you would reach out to him at (252) 291-2111, ext. 1201, at your earliest convenience, he looks forward to speaking with you. Thank you again for your business and feedback. Lisa Owens Customer Relations Manager

August 28, 2024

Friendly and courteous service speedy check in clean and pleasant waiting area commentary coffee a place to work on laptop and updates on your vehicle More

by jean_baines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Hubert Vester Chevrolet responded

It sounds like Jennifer and our Service team took great care of you during your recent visit, including keeping you updated with the current status of your vehicle. We're glad that you found our facility and amenities comfortable and pleasant during your experience. Thank you for your positive feedback. We look forward to taking care of you again. Lisa Owens Customer Relations Manager

August 24, 2024

Great hospitality Great customer service staff always letting you know that your opinion matters I will recommend to all my friends off the great experience my wife and I had with purchasing a Silverado More

by TMONTAGUE727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Hubert Vester Chevrolet responded

Of course your opinion is important to us! Customers like you are the lifeblood of our business. I have no doubt that Johnny and Amanda took excellent care of you during your purchase. It means so much to know that you will recommend us to your family and friends. Thank you for allowing us to serve you! Lisa Owens Customer Relations Manager

August 24, 2024

Did great. Got me in next day. Quoted me in person for the work and then only ended up charging me a little more than half the price of the quote. More

by DUANESPANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Hubert Vester Chevrolet responded

Thank you for letting us know how we did during your recent visit. Brian and our Service team work to make necessary maintenance convenient for you and at a reasonable price. We appreciate your business. Lisa Owens Customer Relations Manager

August 24, 2024

Fast check in-kept informed on progress of service being rendered-quick exit. Everyone greeted you with a smile and and willing to help. I may have looked a little lost, since this was my first time. More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Hubert Vester Chevrolet responded

Everyone that visits our store has a first time and I am glad to hear that our wonderful team members were supportive and helped you feel comfortable. Brian has excellent communication skills and is very adept at keeping our customers updated with their vehicle's status. Thank you for choosing us and we look forward to serving you again. Lisa Owens Customer Relations Manager

August 22, 2024

While I was home cleaning my tires I noticed one of my hubs was loose. When I removed the first set screw the cap fell off and the other set screw that helps hold the hub in place was snapped off. When I More

by SLIM_28560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your honest feedback. You have every reason to be particular about your truck. It is an investment and we are committed to helping you maintain it. I understand that you were at the dealership today and that our Service Manager, Danny Meacomes and our Service team worked with you to resolve the issues to which you referred in your review. I certainly hope that your latest interaction with our team members helped to restore your trust in us. We appreciate your patience and your business. Lisa Owens Customer Relations Manager

August 21, 2024

I was not satisfied with the scheduling service and the communication service, I would not recommend services at Hubert Vester Chevrolet, More

by ANGELAMIKECHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback about your recent visit. I do apologize for any gaps or miscommunication on our part. Our Service Manager, Danny Meacomes would like to discuss your concern further and has already tried to reach out to you, unsuccessfully. If you would call him at (252) 291-2111, ext. 1201 at your earliest convenience, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

August 21, 2024

Poor communication Poor scheduling my car had an 8;00 appointment on Thursday Car was not seen until Monday More

by ANGELAMIKECHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback about your recent visit. I do apologize for any gaps or miscommunication on our part. Our Service Manager, Danny Meacomes would like to discuss your concern further and has already tried to reach out to you, unsuccessfully. If you would call him at (252) 291-2111, ext. 1201 at your earliest convenience, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

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