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Hubert Vester Chevrolet

Wilson, NC

4.4
1,315 Reviews

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

October 14, 2024

Brian treated us great. We will recommend this dealership to anyone looking for servicing their vehicle. More

by AALDAPAJR
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes, Brian Schlegel, Taylor Whitley, Chris Belty
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for trusting us with your vehicle and allowing us the opportunity to serve you. We appreciate your recognition of Brian and our other strong Service team members, and hope to see you again soon. Lisa Owens Customer Relations Manager

October 14, 2024

Awesome and answered all my questions. Great customer service. Also Johnny Kent, great Salesperson. Make sure to check them out. More

by butterflycandy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for the positive feedback about both our Sales and Service team members. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

October 13, 2024

Wonderful car buying experience! Process was efficient and everyone was very capable, knowledgeable and helpful. More

by D.TAYLOR0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Chris Hicks, Brandon Nelson, Amanda Joyner, Luis Rojas
Oct 15, 2024 -

Hubert Vester Chevrolet responded

We do constantly tweak our processes to make them flow as smoothly as possible. We appreciate you taking the time to share such affirming feedback about your interactions with our stellar Sales team and the excellent customer service they provided during your purchase visit. Thank you for choosing us! Lisa Owens Customer Relations Manager

October 11, 2024

Very pleased with the service and willingness and help Acquire the vehicle that I've been looking for quite sometimes. Very impressed with JJ and Amanda. They are courteous, likable and they knows how to More

by dupwow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Amanda Joyner
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Mr. Dupree, what a wonderful review! Thank you for your kind words about our Sales team members. We strive to provide an exceptional experience for our customers and it certainly sounds like Johnny and Amanda made quite an impression during your visit. Your hearty recommendation means so much to us and we look forward to serving you again. Lisa Owens Customer Relations Manager

October 10, 2024

All we are saying is you shouldn't say or publish a thing and not honor it ! Our down payment was all for naught, it seems as if it weren't even applied to the sale ... we should had less balance to be finan More

by HALLBEADY02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John did the best he could, but he couldn't obtain any deals ! , Luis Rojas, William McDonald
Oct 11, 2024 -

Hubert Vester Chevrolet responded

Mrs. Hall, thank you for your candid feedback. We are very concerned that you may still have questions to be answered and points to clarify regarding your purchase experience. Chris Hicks, our General Manager, would like to discuss your issues with you and work towards resolution. Please expect to hear from him today. Lisa Owens Customer Relations Manager

October 08, 2024

I recently purchased a car from Hubert Vester Chevrolet and had a great experience. Luis Rojas helped me through the whole process and was very knowledge and quick to follow up. He went above and beyond to More

by Kaliles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Brandon Nelson, Amanda Joyner, Luis Rojas
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Yes, there are so many new 'bells and whistles' on newer models, and it is so important for our customers to feel comfortable with their new investment. I am so glad to hear that Luis shared his product knowledge with you and was so thorough throughout the purchase process. Thank you for taking the time to share your positive feedback and recognize the Sales team members that were so helpful to you. We appreciate your business and hope to take care of your automotive needs in the future. Lisa Owens Customer Relations Manager

October 05, 2024

The gentleman that did the work was exceptional. He was knowledgeable kind and fast. Great service!!! More

by debra_u_29412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

October 05, 2024

Had a great experience, good work, good communication. I feel secure in my vehicle and the folks At Hubert Vester Chevrolet More

by debra_u_29412
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

October 04, 2024

Its been a long time since i have experienced great customer service. Good job taylor. More

by MABLEHARRIS2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Ms. Harris, Taylor is definitely one of our strong Service team members and we appreciate your recognition of his excellent customer service skills. Thank you for choosing us to serve you and we hope to do so again soon. Lisa Owens Customer Relations Manager

October 04, 2024

I was under the impression my first 3 oil changes were free after purchasing my car in January. Can you check on that? More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Moore
Oct 04, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing the excellent customer service provided by Brittany during your recent visit. I would like for you to get the answers you seek, however I am truly at a disadvantage with only your initial 'M' as an identifier. Our General Manager, Chris Hicks, would be happy to discuss and answer any questions/concerns you may have. Please contact him at (252) 291-2111, ext. 2210 or chicks@hvautogroup,com, at your earliest convenience. Lisa Owens Customer Relations Manager

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