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Hubert Vester Chevrolet

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.5
1,315 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

March 01, 2024

I felt I was rushed to come late at the end of the day to pay the car,though I can come next day morning. I did not get details on the financing part. The financing agent did not seek other financing lenders More

by DRN_KHATTAB
Recommend Dealer
Yes
Employees Worked With
Roger Morse, Roger Morse
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Mar 01, 2024 -

Hubert Vester Chevrolet responded

Sir, I am concerned and perplexed by your review. No one intended for you to feel rushed. It is my understanding that you were interested in a popular vehicle and were not the only potential buyer. In such cases, the first (lending-approved) potential buyer to complete the deal paperwork gets the vehicle. You were presented a choice and made it. You were at the dealership for a few hours, there was no rush. We have responses from 3 lenders (not one) with Capital One's terms most beneficial to you. David is thorough in his product explanations during purchases and Roger spent more time and willingly answered your questions in a follow-up call to make sure you felt comfortable and satisfied with your purchase. They are both committed to providing an exceptional experience for our customers. If you have additional questions or concerns, please feel free to contact me at lowens@hvautogroup.com. Lisa Owens Customer Relations Manager

Mar 03, 2024 -

DRN_KHATTAB responded

I agree that Roger explained the missing details of my loan the next day. Roger did a good job helping me out. I disagree with you on certain things you mentioned. Overall, I do recommend your dealership for others!

February 28, 2024

Waited 4 hours for soil change Waited 4 hours for a oil change But it's all good there was no charge for the oil change More

by JALAMM
Recommend Dealer
No
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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Mar 01, 2024 -

Hubert Vester Chevrolet responded

Mr. Lamm, I do apologize for the delay in completing your service. Your time is important and we will make every effort to prevent this isolated incident from repeating. Your feedback and business is appreciated. Since your wait was extended, we resolved the immediate issue with the complimentary oil change, as you mentioned. If you have any additional concerns, please reach out to our Service Manager, Danny Meacomes, at 252-291-2111, ext. 1201.

February 27, 2024

After purchasing a car Anthony made sure I knew all about it. Helped me set up my phone ,showed me where everything I would need was and was very professional More

by Gerrimartin1946
Recommend Dealer
Yes
Employees Worked With
Anthony Li, Anthony Li
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February 20, 2024

The sales staff is very knowledgeable and friendly. The deal made a great deal of difference. Mr. Kent thanks for making the experience so pleasurable! More

by clarencesmith856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2024

Great service ? ? Great service, considerate, just a nice person to work with. Honest and easy to communicate with More

by wblackwell252
Recommend Dealer
Yes
Employees Worked With
Norman Debruine, Norman Debruine
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February 18, 2024

Sales manager who did trade in is shady. ..wasn't told car had p ain't specks all over it till it git detailed and paperwork done,car only had one key and no car mats More

by mom4life30
Recommend Dealer
No
Employees Worked With
Betty Davis, Betty Davis
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Feb 23, 2024 -

Hubert Vester Chevrolet responded

Mr. Hughes, thank you for your feedback. I am glad to hear that your interactions with Betty were positive. I am sorry to hear that some aspects of your recent purchase visit were not as positive. Our Sales Team strives to deliver exceptional experiences and I assure you that no one was trying to take advantage of you. If you would like to discuss your concerns further, please reach out to me at lowens@hvautogroup.com. Lisa Owens Customer Relations Manager

February 18, 2024

While Brian was gone, my car must have been ready. I was told it would be an hour wait which was fine. But after an hour and 20 minutes I went to check the status and my keys were up there. No one cal More

by briana.gorham1017
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
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Feb 23, 2024 -

Hubert Vester Chevrolet responded

Thank you for your honest feedback. I do apologize for any inconvenience caused by our lapse in communication, re: the status of your vehicle. We appreciate your business and your understanding. Our Service Manager, Danny Meacomes, will be reaching out to you directly to address your concern. Lisa Owens Customer Relations Manager

February 18, 2024

The staff was very friendly and courteous. Answered all questions and were very helpful with us making our purchase. More

by skinna35
Recommend Dealer
Yes
Employees Worked With
Betty Davis, Betty Davis
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February 17, 2024

Had a bumpy start with our purchase, but the Gm Paul McCoy stepped in with salesman Luis Rojas, and turned things around, and made our purchase a great experience. More

by jprestonr
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Tew, Paul McCoy
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February 17, 2024

Never bought a car before, and Luis made it very easy! He was upfront with the scratches on the rims and the doors and he got them fixed! They made the whole process very easy and answered any questions I More

by Jordan Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty Davis
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