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Hubert Vester Chevrolet

Wilson, NC

4.5
1,315 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

March 25, 2024

They said my oil change & tire rotation would take 1. 5 hrs & I got out on time. The gal at the desk was swamped & she worked hard to keep up with customers coming in/going out. More

by JANICEPECK774
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
March 25, 2024

Friendly and welcoming Very knowledgeable with what's on my acc Account Speedy service and let me know what to expect More

by SHAQUANA.BYNUM@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
March 24, 2024

Ok Jennifer communicated with me during the whole time. She was very helpful and great customer service. More

by josephkingaai
Recommend Dealer
No
Employees Worked With
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fields
Mar 25, 2024 -

Hubert Vester Chevrolet responded

I certainly appreciate your review and feedback. However, I am little confused. It sounds like your interaction with Jennifer was excellent and that she delivered top notch customer service to you. Was there some sort of other issue that caused your 2-star rating overall and that needs resolution? Please reach out to me at lowens@hvautogroup.com at your earliest convenience, so that we may discuss it further. Thank you. Lisa Owens Customer Relations Manager

March 21, 2024

Everyone knows going to a car dealership can be an arduous task! But not at Hubert Vester Chevrolet! I felt more like family, than just another customer. The atmosphere was very clean, professional, a More

by kenosha.battle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty Davis
March 21, 2024

Luis is a great salesman. In fact, this is the 2nd car we’ve bought from him in the last 6 months. The entire team was nice to work with. More

by elee91
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Great service however they were short staffed and I waited an extended amount of time. If someone had communicated I could have gotten someone to pick me up and I could have come back for my vehicle. More

by Ssharp
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
March 21, 2024

Mr.kent and Amanda Joyner went over and beyond to get me in my new car.. everyone down at Hubert vester were friendly and very helpful. I would recommend anyone to head down there and work with this team to More

by travisraper005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Brian was very helpful with questions I asked about my 23 Colorado and service was fast More

by JENN-2103
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
March 19, 2024

Hubert Vester Chevrolet is a awsome dealership, they are wonderful to work with. The service crew was excellent. More

by LOT1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Have a warranty issue with the key fob that they 'cant fix' until it does it in front of them. They saw it happen but still cant fix it because their staff can only fix the problem if the computer tells t More

by Kjohnson
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
Mar 29, 2024 -

Hubert Vester Chevrolet responded

Being able to duplicate a customer's issue is frustrating to both our customer and to our dealership personnel. Your confidence in our abilities sounds like it has eroded and there is more to your concern. I would like the opportunity to discuss your feedback and issue further. Please reach out to me at lowens@hvautogroup.com, at your earliest convenience. I look forward to hearing from you. Lisa Owens Customer Relations Manager

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