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Hubert Vester Chevrolet

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.5
1,315 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

July 04, 2021

They have not fixed the issues with the truck since purchase. The check engine light came on 2 hours down the road. We have taken it back it is still doing the same thing. More

by DEVINMACGREGOR9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillips , Ken Winbourne
Report | Print
Jul 20, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 04, 2021

Problem related to a previous fix that wasn't resolved properly. Treated it like a new issue and then when it didn't get fix right on the return, charged for a third visit. Didn't even make it home from t More

by Chicklet_Trou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hubert, Ronnie
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Jul 08, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 04, 2021

Pushy spiteful car was not detail screws in the bumper More

by BIG.ROB198426
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager
Report | Print
Jul 21, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 04, 2021

I would take it there with no hesitation the next time and would have no problem recommended it to anyone, very pleasant and professional atmosphere. More

by DOUGLASBARRON72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meacomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Rouse
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

Hi, Douglas! We appreciate the kind words and the recommendation. Should you have any questions, please do not hesitate to give us a call here at Hubert Vester Chevrolet. Have a wonderful day!

July 03, 2021

Very profession and polite staff. A pleasure to work with. More

by gamonkey
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

We're happy to hear that you had a good experience working with our staff. If you have any other questions, please give us a call here at the dealership, and we would be happy to assist!

July 03, 2021

Everything was great. Smooth and professional the only glitche was the service contract which I straight ended our with Justin. I hope. Glad to be back with Hubert Vester as I live walking distance. More

by TRAILBOS3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ponn and Hubert in service. , Ken Winbourne
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

Hi, TRAILBOS3000, we're happy to hear that any glitches were ironed out smoothly! Here at Hubert Vester Chevrolet, we prioritize giving our customers the best possible experience. We look forward to working again with you!

July 03, 2021

It was a pleasant, quick and efficient oil change service for my 2017 Silverado. The staff is very friendly and will go out of their way to help you. More

by GDOBAY
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

Thank you for your 5 star review! We're very glad that you had a great service experience with us. If there's anything else we can help you with, please do call us at the dealership. We hope to see you soon!

July 02, 2021

Everyone was very helpful and nice, I was kept up to date of what was going on with my car. Short wait time. Thank you More

by TERRILYNN9567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Rouse
Report | Print
Jul 02, 2021 -

Hubert Vester Chevrolet responded

TERRILYNN9567, thank you for the 5 star review. We're glad our team was able to keep you informed about your car's service during your appointment. We appreciate your business and hope to work together again soon!

July 02, 2021

Pleasant experience. No hassles. Calvin Barnes is phenomenal and professional. Transaction went very smoothly More

by Norm.adamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Barnes, Winford Lee
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Jul 06, 2021 -

Hubert Vester Chevrolet responded

Thank you for your positive review, Norm.adamson! Calvin is a valued employee here at Hubert Vester Chevrolet. We hope to work with you again in the future!

July 01, 2021

The dealership did not take responsibility for the repair estimate mistake. Unprofessional practice! More

by Damon C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Whitley
Report | Print
Jul 09, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. The department manager will be reaching out to your directly in hopes of rectifying this situation. Thank you for your patience and we hope to see you again in the future.

Jul 15, 2021 -

Damon C responded

When you knowingly make a mistake, the mature and responsible thing to do is stand up and own up to the mistake, accept it, correct it, and apologize professionally. As a customer, actions speak louder than words.

Jul 19, 2021 -

Hubert Vester Chevrolet responded

Hi, Damon! We're glad that we were able to speak last Friday, July 16th. A full refund has been issued to your satisfaction, and we're happy that we were given an opportunity to rectify the situation. Hopefully, you could also edit the review to reflect how the situation was handled. We look forward to working with you again. Have a great day!

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