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Hubert Vester Chevrolet

Wilson, NC

Overview
Reviews
4.4
1,315 Reviews
Call Dealership (252) 291-2111

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

July 04, 2021

The best dealership I've ever visited the people there are down-to-earth and have a Passion to serve More

by jefferyalansullivan6105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Smith, Courtney Ray, Lisa Stroud, Chris Vester, Ken Winbourne, Emily Tew, Kirsty Ostrander, Casey Edmondson, Winford Lee, Haley Hicks
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

Thank you for your kind words and high rating, Jeffery! Our excellent staff will always be ready to help when you need it. Have a great day!

July 04, 2021

They have not fixed the issues with the truck since purchase. The check engine light came on 2 hours down the road. We have taken it back it is still doing the same thing. More

by DEVINMACGREGOR9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillips , Ken Winbourne
Report | Print
Jul 20, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 04, 2021

I’ve been a customer for over 7 years superior customer service! More

by TAWANAELLIS003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hubert
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

Hi, TAWANAELLIS003, we're glad to hear that you've had positive experiences with us for over 7 years! Thank you for choosing Hubert Vester Chevrolet, and we look forward to working with you again!

July 04, 2021

Pushy spiteful car was not detail screws in the bumper More

by BIG.ROB198426
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager
Report | Print
Jul 21, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 03, 2021

Everything was great. Smooth and professional the only glitche was the service contract which I straight ended our with Justin. I hope. Glad to be back with Hubert Vester as I live walking distance. More

by TRAILBOS3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ponn and Hubert in service. , Johnny (JJ) Kent, Ken Winbourne
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

Hi, TRAILBOS3000, we're happy to hear that any glitches were ironed out smoothly! Here at Hubert Vester Chevrolet, we prioritize giving our customers the best possible experience. We look forward to working again with you!

July 03, 2021

Very profession and polite staff. A pleasure to work with. More

by gamonkey
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

We're happy to hear that you had a good experience working with our staff. If you have any other questions, please give us a call here at the dealership, and we would be happy to assist!

July 03, 2021

It was a pleasant, quick and efficient oil change service for my 2017 Silverado. The staff is very friendly and will go out of their way to help you. More

by GDOBAY
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

Thank you for your 5 star review! We're very glad that you had a great service experience with us. If there's anything else we can help you with, please do call us at the dealership. We hope to see you soon!

July 02, 2021

Pleasant experience. No hassles. Calvin Barnes is phenomenal and professional. Transaction went very smoothly More

by Norm.adamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Barnes, Winford Lee
Report | Print
Jul 06, 2021 -

Hubert Vester Chevrolet responded

Thank you for your positive review, Norm.adamson! Calvin is a valued employee here at Hubert Vester Chevrolet. We hope to work with you again in the future!

July 02, 2021

Everyone was very helpful and nice, I was kept up to date of what was going on with my car. Short wait time. Thank you More

by TERRILYNN9567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Rouse
Report | Print
Jul 02, 2021 -

Hubert Vester Chevrolet responded

TERRILYNN9567, thank you for the 5 star review. We're glad our team was able to keep you informed about your car's service during your appointment. We appreciate your business and hope to work together again soon!

July 01, 2021

The dealership did not take responsibility for the repair estimate mistake. Unprofessional practice! More

by Damon C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Whitley
Report | Print
Jul 09, 2021 -

Hubert Vester Chevrolet responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. The department manager will be reaching out to your directly in hopes of rectifying this situation. Thank you for your patience and we hope to see you again in the future.

Jul 15, 2021 -

Damon C responded

When you knowingly make a mistake, the mature and responsible thing to do is stand up and own up to the mistake, accept it, correct it, and apologize professionally. As a customer, actions speak louder than words.

Jul 19, 2021 -

Hubert Vester Chevrolet responded

Hi, Damon! We're glad that we were able to speak last Friday, July 16th. A full refund has been issued to your satisfaction, and we're happy that we were given an opportunity to rectify the situation. Hopefully, you could also edit the review to reflect how the situation was handled. We look forward to working with you again. Have a great day!

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