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Hubert Vester Chevrolet

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.5
1,316 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,316 reviews

December 27, 2024

Highly recommend the whole staff is friendly and knowledgeable! We didn’t feel pressured or rushed Luis helped us get the perfect vehicle to fit our family! More

by Mrs.Dixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your praise of Luis Rojas and our Sales team. He cares about our customers and is dedicated to helping assess and place them in the proper vehicle, while delivering an exceptional purchase experience. Your kind words and recommendation are important to us and we appreciate you sharing your feedback. Lisa Owens Customer Relations Manager

December 23, 2024

Everything was excellent. Everyone I encountered was nice and polite. I will definitely be back. More

by orah.pierce
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Hubert Vester Chevrolet responded

We are pleased that your interactions with our Service team members, especially Brittany Moore, were so positive. She is very adept at providing excellent customer service and making our guests comfortable during their visits to our store. We are very excited to know that we will have another chance to serve you. Thank you for your praise and valuable feedback. Lisa Owens Customer Relations Manager

December 19, 2024

I enjoyed the promptness that Chevrolet gave me. Will recommend everyone to experience Chevrolet courtesy More

by Lucretia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Hubert Vester Chevrolet responded

So happy to hear that you were satisfied with your recent visit. We appreciate you choosing us and for sharing your positive feedback. Lisa Owens Customer Relations Manager

December 19, 2024

Work was done and no one even called to let me know what needed to be done or how much it would be. Just called me with a bill without authorization to do the work More

by TMGOLF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Hubert Vester Chevrolet responded

We apologize for the confusion over update contacts and authorization. The information should have been confirmed at drop-off and your concern has been addressed. We appreciate your candid feedback and your understanding. Lisa Owens Customer Relations Manager

December 18, 2024

I had an unfortunate chain of events happen from my service that was recommended for the transmission purely as maintenance. There was a cross threaded bolt, cracked catalytic converter and still an ex More

by AEGLOVER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Meacomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Hubert Vester Chevrolet responded

We apologize for not delivering an exceptional experience to you during your visit. I understand that several of our team members are working on resolving your vehicle issues and that you have spoken directly with Chris Hicks (Fixed Operations Manager) and Danny Meacomes (Service Manager) in this process. We appreciate your candid feedback and your patience while we work toward addressing your concerns and Danny will keep you updated on the team's progress. Lisa Owens Customer Relations Manager

December 15, 2024

I was very Impressed with the service, fast and efficient. Brittany was warm and personable. More

by Evawimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Hubert Vester Chevrolet responded

Ms. Wimberly, we try to be mindful of our customer's time and I am pleased that your recent Service work was performed quickly and to your satisfaction. Thank you for recognizing Brittany Moore. She is very welcoming and adept at putting our customers at ease during their visit. We hope to take care of you again soon. Lisa Owens Customer Relations Manager

December 14, 2024

Price was more than quoted and tires weren’t there when they were suppose to be. Found out after there a fee for credit cards. Overall no discount even offered for having to wait an entire day longer and b More

by DOUGSNIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Hubert Vester Chevrolet responded

Mr. Snipes, we strive to deliver an exceptional experience for our customers and I am sorry that your recent visit was not a positive one. Our Service Manager, Danny Meacomes, would like to discuss your concerns directly with you, so please expect a call from him. We appreciate your candid feedback and your understanding. Lisa Owens Customer Relations Manager

December 12, 2024

I cannot write a 15 word minimum about my experience at this dealership. I will share Luis Rojas was awesome. he was patient, attentive to my needs, and very respectful. Hubert Vester couldn’t have a bet More

by CORDELIATLUCAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Hubert Vester Chevrolet responded

Ms. Lucas, Luis Rojas is indeed adept at providing an excellent purchase experience for our customers and we appreciate your recognition of him and his skills. I am sorry that your interaction with our Finance team member was not positive and yes, we believe the changes implemented have resolved the situation to which you refer. Thank you for your candid feedback and for your patience and understanding. We hope you allow us the opportunity to serve you again. Lisa Owens Customer Relations Manager

December 07, 2024

As always, Vester’s service team handled my visit to service a recall notice efficiently and quickly! Very satisfied!!! More

by WRLONDON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Hubert Vester Chevrolet responded

Thank you for your kind words about your recent visit. We will share your praise and positive feedback with Brittany and our Service team. Your loyalty and recommendation mean so much to us and we look forward to our next opportunity of serving you. Lisa Owens Customer Relations Manager

December 04, 2024

Brittney was there to assist if I needed help! She was kind enough to send me a text letting me know she was there to help! My car was serviced in great time! Quality service with a smile! More

by johnsonrand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Hubert Vester Chevrolet responded

We certainly try to be mindful of the importance of your time. I am pleased to hear that your service was completed quickly and to your satisfaction and that Brittany was so helpful and supportive during your recent visit. Thank you for choosing us and we look forward to serving you again soon. Lisa Owens Customer Relations Manager

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