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Hub City Ford

Lafayette, LA

4.5
237 Reviews

2909 NW Evangeline Thruway

Lafayette, LA

70507

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Showing 237 reviews

March 25, 2023

From the moment you enter the building you are greeted and treated like a valued customer. The salesman are helpful in answering all your questions and helping you purchase the vehicle that is right for More

by dbhebert@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Citron
March 17, 2023

I had great service with Scott Touchet as my salesman. Not only did he make the buying process easy, he was very knowledgeable about the truck I bought and took time to show me everything about my new tr More

by Guy Cupit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Retired
March 14, 2023

Brand new truck 2014 F-150 after 3 months has coolant in my engine cylinders. Kept vehicle 3 months said it was ready picked it up still had same problem. Kept vehicle 3 more months called it’s ready. 6 mon More

by Cdunbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Laurent
March 14, 2023

Taylor was great to work with. Vehicle selection was great. Todd Citron runs a great shop! More

by Happy Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
March 09, 2023

Had discount coupon for service on my truck, told service advisor that it was under my keys and to please apply it to my bill. Well when it was all said and done no he did not apply this to my bill and the More

by tgautr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
March 06, 2023

Salesman was very friendly and helpful. Made the whole process very smooth and easy. He was very knowledgeable and honest. Helped us get into a very nice vehicle. More

by Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarkus mayon
March 03, 2023

No follow up in getting the parts for my vehicle. Called another Ford dealership and the parts department found the parts and schedule the install. No enthusiasm to help the customer. Sad isn’t it. More

by kajuntexan
Recommend Dealer
No
Employees Worked With
Don’t remember. Didn’t make an impression
February 27, 2023

Bought an F150 from Hubcity ford. The order experience from ford was difficult had to wait 11 months for truck to show up. Hub city did all they could to make the experience better. More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Guy
February 06, 2023

Used pickup and delivery for the first time, it's very convenient when you don't have to leave home or work. But service valet was not very educated on traffic laws. He ran a stop sign and swung the back More

by My1stTruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Guidry, Reid Higginbotham
February 03, 2023

Easy to work with . Honest Knowledgeable. Service writer Mike Boutin helpful courteous and friendly and honest. More

by fore9607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boutin.
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