Hub City Ford
Lafayette, LA
Filter Reviews by Keyword
By Type
Showing 237 reviews
Brent Romero is my service writer and I always go to him. He is very professional and always prompt. Takes his job serious and also a very kind person. The Service is my service writer and I always go to him. He is very professional and always prompt. Takes his job serious and also a very kind person. The Service was GREAT and that’s why I will be back. More
They are great at taking care of their customers. A great place to do business. Mike, the service manager is awesome. I can say nothing bad about them. I have been a customer their for my last 3 truck A great place to do business. Mike, the service manager is awesome. I can say nothing bad about them. I have been a customer their for my last 3 trucks and I will continue to do business with them if they keep up the awesome service. More
Oil & Filter change. Took 1 1/2 Hrs. for oil & filter change. Would rather just pick up oil & filter & and change myself in just 15 minutes.Done MPI.checked everthing ok. Took 1 1/2 Hrs. for oil & filter change. Would rather just pick up oil & filter & and change myself in just 15 minutes.Done MPI.checked everthing ok. ABS light stays on cruise control does not work. Bringing to Dodge Dealership for repairs. More
Wait well worth it Can honesty say it started a lil rocky because paperwork was done on another vehicle instead of the one I wanted but mr. Peyton and his team turned it Can honesty say it started a lil rocky because paperwork was done on another vehicle instead of the one I wanted but mr. Peyton and his team turned it around real fast and worked until I drove off in the vehicle I wanted i got an awesome deal and very good customer service thank you again mr peyton Walton I love my truck!!!! More
Great service Made an appointment and I asked how long would it take. They said it would probably take a day and when I brought it in I got it back in half a day. Made an appointment and I asked how long would it take. They said it would probably take a day and when I brought it in I got it back in half a day. More
Hub City Ford For the last 19 years I have bought cars @ HCF. Have had good service. If anything was found that needed fixing I was kept informed. For maintenance For the last 19 years I have bought cars @ HCF. Have had good service. If anything was found that needed fixing I was kept informed. For maintenance care I get there at 6:45 am and I am usually out of there by 8:00 am. On Monday March 5,2019 I was there for maintenance at the usual time 6:45 am and did not get out of there until after 11:00 am. Sometime after 09:00 I went to the desk to check how much longer my car would be. After checking w/ Paul( he was the service person that wrote up my work ticket}, he came to tell me that my car had not been taken to work on d/t a miscommunication between 2 service people. Paul did apologize for the miscommunication . He then tells me that they will take the car and that they should be able to be done within a half hour. This was around 09:30. I did not get called to the desk to pay until some time near 11:00. Then in reviewing my bill , I had been overcharged for the oil . They did recalculate ,I paid and left there sometime after 11:00.Not real happy at that time More
A Stress Free Purchase! We are very happy with the knowledge and service by our salesman, John Santamaria. This was the easiest car purchase! We highly recommend Hub City F We are very happy with the knowledge and service by our salesman, John Santamaria. This was the easiest car purchase! We highly recommend Hub City Ford! More
Fast and courteous I had the Works scheduled. Nicole kept me informed on what was done and that they had found the battery and air filter element was needed to be replac I had the Works scheduled. Nicole kept me informed on what was done and that they had found the battery and air filter element was needed to be replaced. Work was completed in a timely matter and Nicole was professional and courteous. More
Go see Shane Guidry he's awesome !!! Ask for Shane Guidry ! He gives awesome customer service !! He truly cares about his customers !!! Thanks for everything you do for me and my daughte Ask for Shane Guidry ! He gives awesome customer service !! He truly cares about his customers !!! Thanks for everything you do for me and my daughter !!!!! More
Awesome Customer Service Charlie was very helpful & had great customer service manners...he went above & beyond & kept me updated on my vehicle..Thanks Charlie and Hub City Fo Charlie was very helpful & had great customer service manners...he went above & beyond & kept me updated on my vehicle..Thanks Charlie and Hub City Ford More