Hub City Ford
Lafayette, LA
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EXCELLENT. FROM CHECKN-CAPPUCCINO FIXER-CHECKOUT EVEN THOUGH I WAS A LITTLE LATE, THE CHECK IN WAS PLEASANT & QUIK. THE DRIVER URSHERED MY CAR TO THE FRONT SINCE I HAD AN APPT. I ALSO ENJOY GOING T EVEN THOUGH I WAS A LITTLE LATE, THE CHECK IN WAS PLEASANT & QUIK. THE DRIVER URSHERED MY CAR TO THE FRONT SINCE I HAD AN APPT. I ALSO ENJOY GOING TO HUB CITY FOR THE FREE CAPPUCCINO & FREE CAR WASH. SO WHEN THE CAPPUCCINO MACHINE DID NOT WORK, I QUICKLY VOICED MY SADDNESS. CAN’T REMEMBER HIS NAME-CLEAN SHAVEN HEAD WITH GLASSES AT THE SERVICE DESK INSIDE THE WAITING ROOM- WITH A SMILE STOPPED WHAT HE WAS DOING TO CHECK THE MACHINE OUT. DETERMINED TO FIX THE PROBLEM, HE HAPPILY WORKED WITH THE MACHINE UNTIL IT DELIVERED IT’S YUMMY GOO. THANKS. AT CHECK OUT, MY NAME SAKE JANIS, ENDED MY QUICK VISIT FOR OIL CHANGE, WITH A WELCOMED SMILE AS WELL. FURTHER ACKNOWLEDGING MY PLEASANT EXPERIENCES AT HUB CITY, IN LAFAYETTE, LA. More
Upfront sales no b.s. Had Great dealings with Mark Mennard. Very Helpful Young man. Made sure I got everything I needed in expedition. Even let me drive it home to make s Had Great dealings with Mark Mennard. Very Helpful Young man. Made sure I got everything I needed in expedition. Even let me drive it home to make sure . H. C. wife was able to access vehicle. Instead of her having to go to dealership. More
No Hassle, Easy Process, Friendly Service Mr. Harvey was awesome and on point through out the whole process. Couldn't have asked for better service. He made the process so easy and comfortable Mr. Harvey was awesome and on point through out the whole process. Couldn't have asked for better service. He made the process so easy and comfortable. Thanks Mr. Harvey! More
Great selection and service, truthful and trustworthy people Hub City Ford has no hidden charges that pop up at closing. The salesmen I've bought from (Peyton Walton and Jon Citron) have been great communicators Hub City Ford has no hidden charges that pop up at closing. The salesmen I've bought from (Peyton Walton and Jon Citron) have been great communicators, and unlike most other dealerships dealerships, Hub City Ford salesmen can write up a credit deal as well. Hub City Ford management is deeply involved in Rotary, chamber of commerce and the food bank in Lafayette. Service coordinator Nicole manages to stay funny all day despite a high-pressure job of getting customers back on the road asap. A great organization at all levels. More
Greatness Just brought my XLT. This is the best truck ever. I am really enjoying my new truck. Also, I had a great experience with The saleman: Josh Rouege. Just brought my XLT. This is the best truck ever. I am really enjoying my new truck. Also, I had a great experience with The saleman: Josh Rouege. Thanks More
The sales person Ryan Rubin was great and very helpful!! The sales staff was very helpful and friendly. Mr. Ryan Rubin took his time to explain the features of the Buick Casada Covertible. Once the sale was The sales staff was very helpful and friendly. Mr. Ryan Rubin took his time to explain the features of the Buick Casada Covertible. Once the sale was completed Ryan Rubin made sure the vehicle was cleaned and delivered quickly More
Best Salesman I had the most positive experience with Mr. Harold Fils. He found the 2020 explorer I wanted and never any pressure. Absolutely the most caring and g I had the most positive experience with Mr. Harold Fils. He found the 2020 explorer I wanted and never any pressure. Absolutely the most caring and genuine person. I know I will be taken care of if I ever have a need with my vehicle. His service is going to last long after the sell! I love my Ford Explorer!!!!! Thank you Harold Fils and Hub City Ford! More
2019 F150 XLT Just bought my first truck at Hub City Ford. I'd have to say that I now really understand all the F150 fans. This is the best truck ever! Great ri Just bought my first truck at Hub City Ford. I'd have to say that I now really understand all the F150 fans. This is the best truck ever! Great ride, solid handling on the road and extremely spacious. I'm a long time Ford fan and know that this is all backed up by a great service team! Thank you! More
2019 F250 SD Alfred at Hub City is without a doubt the best automotive salesperson I’ve ever had the pleasure of dealing with, he takes the time to understand what Alfred at Hub City is without a doubt the best automotive salesperson I’ve ever had the pleasure of dealing with, he takes the time to understand what you’re searching for and does his best to accommodate those needs... 4 Vehicles and counting through Hub City 5 Stars Scott Frazier More
Recall notice for software update Received recall notice from Ford for a software update. Left message for service advisor & my call was returned very timely. Service was scheduled at Received recall notice from Ford for a software update. Left message for service advisor & my call was returned very timely. Service was scheduled at my convenience. Was met timely by service advisor @ my scheduled time. Also, was accommodated by service advisor to work in an oil change, tire rotation & systems check while there. In addition, waiting room is very comfortable, spacious and many amenities, including visible tracking of your vehicle’s service status. Accounting personnel friendly, courteous & helpful More