Hub City Ford
Lafayette, LA
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Honest, friendly service with a family atmosphere. No one is perfect and you can find flaws in any establishment. The key is effectively connecting with a customer and providing them with sensible options to is perfect and you can find flaws in any establishment. The key is effectively connecting with a customer and providing them with sensible options to address their concerns. This has been our experience. Although we are relatively new customers (3 yrs), we have always been treated like long standing ones. Thank you. More
I like my truck. Having the dealership service my vehicle, is convenient. The dealership has wonderful staff, who are efficient and friendly. I even received a complimentary carwash. vehicle, is convenient. The dealership has wonderful staff, who are efficient and friendly. I even received a complimentary carwash. More
Great service! Love the atmosphere and vibe! Trade in went smoothly! Highly recommend! Sutton was fun and great to work with. He made everything easy and breezy! went smoothly! Highly recommend! Sutton was fun and great to work with. He made everything easy and breezy! More
Really happy with my new truck. Only have 1300 miles so I have to get familiar with all options. I would like to thank our salesman Brett Miller for his knowledge and explanations . have to get familiar with all options. I would like to thank our salesman Brett Miller for his knowledge and explanations . More
Took a little longer than expected but was professional and helped every step of the way. Mr Shane and Mr Harold was excellent at what they do and are awesome Terry LeBlanc. and helped every step of the way. Mr Shane and Mr Harold was excellent at what they do and are awesome Terry LeBlanc. More
Quality Control is very poor.My truck was cleaned and Quality Control is very poor. My truck was cleaned and fueled up for delivery Yet no one bothered to tell me that there was no fuel or def cap on t Quality Control is very poor. My truck was cleaned and fueled up for delivery Yet no one bothered to tell me that there was no fuel or def cap on truck.. Really hard to believe that someone can fuel up truck and not notice it missing. I guess that they just didn’t care about Customer satisfaction at deliver. Next thing that happened they registered my vehicle to the wrong mailing address after we went over it four or five times to be sure it came to the correct mailing address due to the fact I cannot get mail had my physical address since the hurricane. More
Mr. Harold and everyone at Ford made this experience extremely easy. He was incredibly kind and explained everything so well. Mrs. Carmen made the insurance process super quick! Always recommend Hub Cit extremely easy. He was incredibly kind and explained everything so well. Mrs. Carmen made the insurance process super quick! Always recommend Hub City Ford. More