Howell Motors Ford
Lockport, NY
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216 Reviews of Howell Motors Ford
Really bad service department They don’t know how to do warranty work or really fix anything. Tried to charge me $400 plus to “clean a plugged egg valve” valve was bad. Cost me $ They don’t know how to do warranty work or really fix anything. Tried to charge me $400 plus to “clean a plugged egg valve” valve was bad. Cost me $250 to do it myself when under warranty. Show me a ford repair manual that says to clean a eye valve and I will take this back. Total scam rip off. Unqualified techs. Never again. More
Used Car Purchase Bought a used car from Doug Carter. He and others at Howell Motors were very friendly, accommodating and knowledgeable about the vehicle. Doug was e Bought a used car from Doug Carter. He and others at Howell Motors were very friendly, accommodating and knowledgeable about the vehicle. Doug was easy to deal with and very responsive to e-mails and phone calls. More
Informative and Efficient My experience at Howell Motors Ford was a good one. This was the first time I went car shopping and bought a car, and it was a pleasant experience. I My experience at Howell Motors Ford was a good one. This was the first time I went car shopping and bought a car, and it was a pleasant experience. I would definitely recxoment this dealership! More
Great experience Had a wonderful buying experience at Howell motors. The salesmen Patrick was great he answered all my emails quick and negociated over email prior to Had a wonderful buying experience at Howell motors. The salesmen Patrick was great he answered all my emails quick and negociated over email prior to a long drive. Even cleaned up the exterior paint job for us. More
Great place to buy a vehicle or have one serviced I have had vehicles, both Ford and others, serviced here for years. Ray and the team in service are very skilled, always courteous and super accommod I have had vehicles, both Ford and others, serviced here for years. Ray and the team in service are very skilled, always courteous and super accommodating. In recent years I have purchased both a used vehicle and a new one. Both experiences were very pleasant, easy and fast. Pat was our sales representative both times and he was experienced, knowledgable, pleasant and extremely helpful throughout the entire process both times. Phil, the Business Manager, eased us through the purchase process both times and I could not have dealt with a more helpful person. This dealership is not high pressure and that just adds to the list of good things I have to say about this business and its employees. I would not hesitate to recommend them to anyone. Congratulations to a wonderful team! More
Best dealer These guys take good care of me, Pat always makes it easy, great price, easy pickup and Ray in the service department always gets me in and out quickl These guys take good care of me, Pat always makes it easy, great price, easy pickup and Ray in the service department always gets me in and out quickly. More
Great to do business with This is the 2nd truck I purchased from Howell Motors. Excellent service and pleasure to do business with their staff. Not a high pressure sales group. This is the 2nd truck I purchased from Howell Motors. Excellent service and pleasure to do business with their staff. Not a high pressure sales group. More
5 STAR DEALER Doesn't get any better than Howell Motors this is my second purchase there, from the time I arrive I've been treated with friendly, respectful, hassle Doesn't get any better than Howell Motors this is my second purchase there, from the time I arrive I've been treated with friendly, respectful, hassle free service from Howell Motors. Sincerely satisfied customer More
GREAT JOB I have dealt with HOWELL MOTORS/Patrick O'Malley for over 20yrs. This is one of the better places that takes in heart to make people walk away happy! I have dealt with HOWELL MOTORS/Patrick O'Malley for over 20yrs. This is one of the better places that takes in heart to make people walk away happy! Thanks for taking the time to work with me. More
Very happy with the sales staff. I feel I was treated professionally, honestly and fairly. I would have no problem recommending this dealership to friends or family. I would happily d I feel I was treated professionally, honestly and fairly. I would have no problem recommending this dealership to friends or family. I would happily do business with Howell motors in the future. More