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Howdy Honda

Austin, TX

3.8
557 Reviews

5519 E Ben White Blvd

Austin, TX

78741

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Showing 557 reviews

January 26, 2024

Clark Yoder and Neil Pratt in used car department went way above and beyond when helping me get into another car. I totaled my previous car on an icy 🥶 overpass. Clark Yoder was exceptional at getting More

by 1947wastheyear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clark Yoder and Neil Pratt
Jan 29, 2024 -

Howdy Honda responded

We're so pleased to know that Clark and Neil from our used car department at Howdy Honda were able to assist you during such a challenging time. It's great they could make the paperwork less painful and provide a loaner vehicle for you. Thanks for your kind words and for taking the time to leave us a 5-star review. Safe travels out there!

December 28, 2023

This dealership’s service department literally gives you the runaround every time you go in. From the first service on a brand new 2021 Honda pilot until today in 2023 when literally, nothing can ever be do More

by Jprokop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 28, 2023 -

Howdy Honda responded

Hello John, I'm really sorry to read about your experience with our service department. It's important that we provide reliable and efficient services, especially for warranty-covered issues. Your feedback is noted and I'd like the opportunity to discuss this further with you so we can work towards a resolution. Please reach out at your earliest convenience. Best, Shawn Jordan 737 239-7751 shawnjordan@lithia.com Service Manager

December 17, 2023

Fast and enjoyable experience, easy to work with, most of it was done over text messages More

by Willy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter and Neil
Dec 18, 2023 -

Howdy Honda responded

It's so good to hear that you had an easy and enjoyable experience with Howdy Honda! Thanks for taking the time to leave a 5-star review. We appreciate the support and look forward to providing the same level of service in the future!

October 23, 2023

Car shopping is extremely stressful, but Howdy Honda made my experience extremely easy and comfortable. Peter was an excellent resource in sales and Neil was amazing in finance. I’m so grateful for the exper More

by haileyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Fedko
Oct 23, 2023 -

Howdy Honda responded

Hi Hailey! Car shopping can indeed be a challenging process, and we're thrilled to have made it easy and comfortable for you. Peter and Neil are both dedicated to providing excellent service, and we're glad to hear they met your expectations. Enjoy your new car with confidence, and thank you for choosing Howdy Honda!

September 28, 2023

Don't bother going here. ...they will hide the window sticker from you in the glove compartment if you dont bother to ask to see it....they will tack on an extra 10,000 dollar More

by jaburns03
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ted Schweitzer
Sep 29, 2023 -

Howdy Honda responded

Hello, It is regrettable to learn about your dissatisfaction surrounding your recent vehicle purchase inquiry. We want our customers to have an enjoyable car buying experience, and we're sorry to hear you left disappointed in our service. If you are willing, our team would be more than happy to assist you on your vehicle search. Our hope is to help our clients to find the perfect vehicle to fit their lifestyle and needs. At your earliest convenience, please reach out to me and I would be happy to address your concerns properly. Best, Matt Cole 737-263-2796 mcole@howdyhonda.com General Sales Manager

August 21, 2023

We had an ok experience buying a 2023 Honda Odyssey earlier this year - no bait and switch, paid MSRP but didn't even really try to negotiate. They did sneak in a service contract worth $3500 (we had t More

by pamelah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barragan
Aug 23, 2023 -

Howdy Honda responded

Hello Pamelah, Thank you for sharing your thoughts and detailed experience. We strive to provide every customer with transparency, professionalism and satisfaction during every visit. I understand your frustrations and I'm sorry to hear that this situation has waned your confidence and trust in our ability to meet your automotive needs. I have included my direct contact below and would like to revisit all concerns in further detail. Please reach out when your schedule allows. John Day 737-239-7551 johnday@lithia.com Service Manager

June 29, 2023

We found ourselves in desperate need to switch our leased SUV out for a truck with more towing power. We still had a year to go on our current lease but Howdy Honda was willing to work with us as always. Whe More

by lolcas
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Shareef
Jun 30, 2023 -

Howdy Honda responded

We love to see a 10/10 experience! Thank you so much for leaving such a detailed 5-star review! Congratulations on the new Ridgeline and we hope to be able to be of service again soon. Till next time!

June 21, 2023

Consistent excellent service in various departments. Daniel from Sales was helpful and professional. The whole process was easy and clear. Thanks! More

by Laura Justet
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Beasley
Jun 22, 2023 -

Howdy Honda responded

Consistent and quality service is the name of the game for us! Thank you so much for the 5-star review, Laura. We appreciate you coming to Howdy Honda and we look forward to having you back through our doors again shortly.

May 07, 2023

Once vehicle was picked the process went fast. I wasn’t there for 8 hours More

by Skyclad73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Goermer
May 08, 2023 -

Howdy Honda responded

Congratulations on your new car! We're happy to know your buying experience was great. Our team hopes to serve you again in the future.

March 19, 2023

Thank you Jason, Dayron and Mark for the excellent service I received. My 1996 Accord was totalled by an uninsured driver. I went Howdy Honda Pre-owned and drove away 3 hours later in a 2020 Civic. More

by T Carda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Goemer
Mar 20, 2023 -

Howdy Honda responded

Hello, We appreciate your kind words regarding our team. Congrats on your 2020 Civic! Howdy Honda is always here for you and your automotive needs.

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