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Howdy Honda

Austin, TX

3.9
554 Reviews

5519 E Ben White Blvd

Austin, TX

78741

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Showing 554 reviews

September 28, 2023

Don't bother going here. ...they will hide the window sticker from you in the glove compartment if you dont bother to ask to see it....they will tack on an extra 10,000 dollar More

by jaburns03
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ted Schweitzer
Sep 29, 2023 -

Howdy Honda responded

Hello, It is regrettable to learn about your dissatisfaction surrounding your recent vehicle purchase inquiry. We want our customers to have an enjoyable car buying experience, and we're sorry to hear you left disappointed in our service. If you are willing, our team would be more than happy to assist you on your vehicle search. Our hope is to help our clients to find the perfect vehicle to fit their lifestyle and needs. At your earliest convenience, please reach out to me and I would be happy to address your concerns properly. Best, Matt Cole 737-263-2796 mcole@howdyhonda.com General Sales Manager

August 21, 2023

We had an ok experience buying a 2023 Honda Odyssey earlier this year - no bait and switch, paid MSRP but didn't even really try to negotiate. They did sneak in a service contract worth $3500 (we had t More

by pamelah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barragan
Aug 23, 2023 -

Howdy Honda responded

Hello Pamelah, Thank you for sharing your thoughts and detailed experience. We strive to provide every customer with transparency, professionalism and satisfaction during every visit. I understand your frustrations and I'm sorry to hear that this situation has waned your confidence and trust in our ability to meet your automotive needs. I have included my direct contact below and would like to revisit all concerns in further detail. Please reach out when your schedule allows. John Day 737-239-7551 johnday@lithia.com Service Manager

June 29, 2023

We found ourselves in desperate need to switch our leased SUV out for a truck with more towing power. We still had a year to go on our current lease but Howdy Honda was willing to work with us as always. Whe More

by lolcas
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Shareef
Jun 30, 2023 -

Howdy Honda responded

We love to see a 10/10 experience! Thank you so much for leaving such a detailed 5-star review! Congratulations on the new Ridgeline and we hope to be able to be of service again soon. Till next time!

June 21, 2023

Consistent excellent service in various departments. Daniel from Sales was helpful and professional. The whole process was easy and clear. Thanks! More

by Laura Justet
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Beasley
Jun 22, 2023 -

Howdy Honda responded

Consistent and quality service is the name of the game for us! Thank you so much for the 5-star review, Laura. We appreciate you coming to Howdy Honda and we look forward to having you back through our doors again shortly.

May 07, 2023

Once vehicle was picked the process went fast. I wasn’t there for 8 hours More

by Skyclad73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Goermer
May 08, 2023 -

Howdy Honda responded

Congratulations on your new car! We're happy to know your buying experience was great. Our team hopes to serve you again in the future.

March 19, 2023

Thank you Jason, Dayron and Mark for the excellent service I received. My 1996 Accord was totalled by an uninsured driver. I went Howdy Honda Pre-owned and drove away 3 hours later in a 2020 Civic. More

by T Carda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Goemer
Mar 20, 2023 -

Howdy Honda responded

Hello, We appreciate your kind words regarding our team. Congrats on your 2020 Civic! Howdy Honda is always here for you and your automotive needs.

February 17, 2023

Sadly, my most recent experience consisted of a skammy senior sales team member that was pushy and did not listen or respect what I wanted. What started this experience off was a sales rep telling me that More

by araeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nik Popov
Feb 21, 2023 -

Howdy Honda responded

Hi, I regret to hear that this was the experience you had with our team. I apologize for any mix-up regarding the information on vehicles you are interested in. We understand your disappointment and hope you will allow us the opportunity to regain your confidence in our team. I would like to speak with you and answer any questions you may have about our current inventory. At your convenience, please reach out to me. Matt Cole General Sales Manager mcole@howdyhonda.com 737-263-2796

December 20, 2022

Mohamed with Howdy Honda was awesome throughout our entire Leasing process. It was my first time leading and he really made the process easy. He helped us reserve a car quickly and made sure it fit all More

by sanaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Shareef
December 02, 2022

The ad that I responded to was on cars. com and when I arrived to look at the car the salesman had the car parked up front and ready for a drive. The test drive went well and I was intereste More

by riverjester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I did not see any of the listed employees
July 30, 2022

I guess you could say we are a Honda family. We have just leased our ninth Honda in a row for our son, our daughter and my wife and I. After having a bad experience with several other deal More

by dynapult
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Popov
Jul 31, 2022 -

Howdy Honda responded

Hello, thank you for entrusting the team here at Howdy Honda for all of your leasing needs for the family. We appreciate your loyal business and your recommendation.

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