Howdy Honda
Austin, TX
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Don't bother going here. ...they will hide the window sticker from you in the glove compartment if you dont bother to ask to see it....they will tack on an extra 10,000 dollar ...they will hide the window sticker from you in the glove compartment if you dont bother to ask to see it....they will tack on an extra 10,000 dollars saying they have to pay for things like chip shortages and labor shortages and whatever else they can think of.....and they wont negotiate at all....you will never see a sales manager because they are hiding from you....I would rate them a 0 stars if that was an option.... More
We had an ok experience buying a 2023 Honda Odyssey earlier this year - no bait and switch, paid MSRP but didn't even really try to negotiate. They did sneak in a service contract worth $3500 (we had t earlier this year - no bait and switch, paid MSRP but didn't even really try to negotiate. They did sneak in a service contract worth $3500 (we had to bring 3 kids to the deal closing and were underwater on the previous car so it was a complicated transaction), but I noticed in time to get a full refund. However my first and only service experience last week was dismall! "Express service" appointment at 11:15am on a weekday, they said 2.5 hours when I booked and 3 hours when I checked in, in the end I didn't get my car back for 5.5 hours, unreal. I had to spend $50 ubering home and to go get my daughter from school, would have missed pickup for my other kids if it'd taken any longer. No one even warned me it'd take so long, I had to keep harassing them. I'm dreading bringing it for recall service and may not even use the remaining free oil changes because that was such a hassle. If someone in management sees this soon, please contact me - I want a refund for the prepaid oil changes we chose too, the small savings is nowhere near worth it. More
We found ourselves in desperate need to switch our leased SUV out for a truck with more towing power. We still had a year to go on our current lease but Howdy Honda was willing to work with us as always. Whe SUV out for a truck with more towing power. We still had a year to go on our current lease but Howdy Honda was willing to work with us as always. When I reached out, Mohamed was the first person I spoke with. From the start, he was very communicative and flexible. He really made me feel at home when I got to the dealership. He helped me find the perfect truck for my needs and thoroughly walked me through every feature it offered. The paperwork work process is always time consuming but Mohamed was great to hang out with through it all. He even made sure I was hydrated by offering me basically bottomless Gatorade. 😅 He really hyped me up and was adamant that I take a photo with my brand new Ridgeline. I’m kinda glad he did cause it made me realize I really need to tan my legs 👻 10/10 service! Hit ya boi Mohamed up for all your vehicle purchasing needs 🫡 More
Consistent excellent service in various departments. Daniel from Sales was helpful and professional. The whole process was easy and clear. Thanks! Daniel from Sales was helpful and professional. The whole process was easy and clear. Thanks! More
Thank you Jason, Dayron and Mark for the excellent service I received. My 1996 Accord was totalled by an uninsured driver. I went Howdy Honda Pre-owned and drove away 3 hours later in a 2020 Civic. service I received. My 1996 Accord was totalled by an uninsured driver. I went Howdy Honda Pre-owned and drove away 3 hours later in a 2020 Civic. More
Sadly, my most recent experience consisted of a skammy senior sales team member that was pushy and did not listen or respect what I wanted. What started this experience off was a sales rep telling me that senior sales team member that was pushy and did not listen or respect what I wanted. What started this experience off was a sales rep telling me that the vehicle I wanted was available (Better yet several models) available. However this wasn’t the case, this was only a tactic to get me in the door. All of the models I wanted were on hold or reserved and not available for months. I will not return here, nor recommend this dealership to my friends and family. The truth and honesty will earn you respect. Let’s hope dealerships in general just die out. I ended up finding exactly what I wanted online and I’m so happy. Don’t let people waste your time ! More
Mohamed with Howdy Honda was awesome throughout our entire Leasing process. It was my first time leading and he really made the process easy. He helped us reserve a car quickly and made sure it fit all entire Leasing process. It was my first time leading and he really made the process easy. He helped us reserve a car quickly and made sure it fit all of our needs. Would highly recommend! More
The ad that I responded to was on cars. com and when I arrived to look at the car the salesman had the car parked up front and ready for a drive. The test drive went well and I was intereste com and when I arrived to look at the car the salesman had the car parked up front and ready for a drive. The test drive went well and I was interested in buying the car. That's when I found out that the dealer had added another $1,000 for LoJack that I had no interest in, and a supposed 1 yr. ceramic coating. I can't say that the car did not have a coating applied, but I can say that if it was done they did it poorly, going over all the minor surface scratches and even sap spots. As for LoJack it is my understanding that it is a subscription for a service and there is nothing to install. After I made a lower offer without the adds the sales manager came in to explain to me how unreasonable I was being. I left and checked out some other cars, but this one was my best option and I came back and bought it for $250.00 more than the ad I had responded to. A little diappointing. Now for ratings. My salesman Jeffrey Perez was nice and we had a good test drive, the salesmanager not so much, but I guess it's his job. Neil in finance handled the paperwork well and I drove away with the car after a reasonable amount of time for puchasing a car. My problem is with the owners/management that tries to milk extra money out of a sale by adding unnecessary dealer adds of dubious value and presenting them as must purchase items instead of options. More
I guess you could say we are a Honda family. We have just leased our ninth Honda in a row for our son, our daughter and my wife and I. After having a bad experience with several other deal We have just leased our ninth Honda in a row for our son, our daughter and my wife and I. After having a bad experience with several other dealerships, we decided to go with a Honda and have been very happy with the performance of the cars and working with Nick Popov, on each one. Having checked the average cost per mile while leasing, we are very happy with the results, never needing to pay for tires or brake jobs, while always driving a new vehicle with the latest improvements and especially driving with the latest safety features. I recommend, the car, the dealership and Nick for anyone in the market for a new car. More