Howard Bentley Buick GMC
Albertville, AL
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254 Reviews of Howard Bentley Buick GMC
Great dealership We saved some money in comparison with other dealerships pricing. Our salesman was Jared Gore. He was very helpful and personable. We would recommend We saved some money in comparison with other dealerships pricing. Our salesman was Jared Gore. He was very helpful and personable. We would recommend Mr. Gore and Howard Bentley GMC dealership to all of our business contacts and friends. More
Sad dealership I drove 4 hours to get a deal on a new GMC pick up. I waited to get a sales person and after talking and deciding I waited for 2 hours to see a person I drove 4 hours to get a deal on a new GMC pick up. I waited to get a sales person and after talking and deciding I waited for 2 hours to see a person in charge to give me numbers to buy. I found Rochelle after she asked me to come back to the dealership after leaving and she got some one after some time and me getting upset. Brian was decent but at this time it was 7:30 pm and I had a 4 hour drive back home so I passed knowing it would be hours to complete the deal. Pitiful customer service if you ask me. Wayne Bentley called and said that this never happens ( not ) and he would check into it. I told him I had a bad taste in my mouth on his dealership. Arron tried to get my truck but was not very helpful since he did not return calls. I would call and get the customer care reps and they never would let me talk with Brian or send me thru to Arron. I left a message the two times I got thru and never got back with me. I purchased a Chevy in Georgia. I really wanted a GMC truck and the great deal Bentley was offering but could not buy from such a slack dealership. As I told Wayne Bentley I could not imagine that they were volume dealers. I also said if they treated all their customers like they did me they could not do much volume. Lots of customers is not an excuse for no customer care or just plain manners. John Saikas More
This is the first time I have bought a vehicle and felt I go It was a complete pleasure working with everyone. From sales to finance to the sales assistance's. In all a very wonderful experience. Thank you It was a complete pleasure working with everyone. From sales to finance to the sales assistance's. In all a very wonderful experience. Thank you More
Hot Cakes They are selling trucks like hot cakes. My wife and I were in Alabama,stopped in and left with a new truck. To all the employees at Howard Bentley y They are selling trucks like hot cakes. My wife and I were in Alabama,stopped in and left with a new truck. To all the employees at Howard Bentley you guys get it right. We won't be trading in Georgia anymore. Merry Christmas Happy Birthday I love this Serria Woo hoo More
excellence l Is what you will get when you deal with Howard Bently sales person like Jared very friendly and courteous and professional. Thanks for all your help Is what you will get when you deal with Howard Bently sales person like Jared very friendly and courteous and professional. Thanks for all your help !!!!! More
Wonderful buying experince! Great dealership, I have bought from them for many years! Had a great experience in my recent purchase. I am extremely happy with my purchase and the Great dealership, I have bought from them for many years! Had a great experience in my recent purchase. I am extremely happy with my purchase and the service I received during the process. I w... More
Great salesman, great customer service. Had a great experience in my recent purchase. I am extremely happy with my purchase and the service I received during the process. I would strongly re Had a great experience in my recent purchase. I am extremely happy with my purchase and the service I received during the process. I would strongly recommend purchasing from this dealership. More
No worries They were great to work with and very accommodating with our busy schedule. This was our first purchase with Howard Bentley and I can honestly say tha They were great to work with and very accommodating with our busy schedule. This was our first purchase with Howard Bentley and I can honestly say that I will never return to Courtesey GMC again. This will be our dealership of choice. More
Excellent experience. Highly recommended. Amazing business and wonderful people to deal with. B and Phillip pulled out all stops to get us into the vehicle we needed at a crazy affordable pric Amazing business and wonderful people to deal with. B and Phillip pulled out all stops to get us into the vehicle we needed at a crazy affordable price. Doubtful that I will go anywhere else in the future. More
Review All of the employees were good to work with from sales all the way to the finace department. Any future vehicles needed, I will definately stop here f All of the employees were good to work with from sales all the way to the finace department. Any future vehicles needed, I will definately stop here first. More