Houston Car Direct
Houston, TX
Filter Reviews by Keyword
By Type
Showing 3 reviews
What initially started as a good experience turned into a nightmare. The third party car delivery groups were great to work with. The sales rep did a good job. The owner bragged on how excellent his service nightmare. The third party car delivery groups were great to work with. The sales rep did a good job. The owner bragged on how excellent his service was, yet when things went south he washed his hands. I had car 2 days and radiator hose came off and car overheated destroying engine. Investigation revealed service dealer had done was not performed correctly and hose clamp was never attached, causing failure and overheat when hose came loose after a few days. Dealer says too bad, should have bought warranty. Warranty doesn't cover negligence. Why would he not have his people check work that was done before passing car over to me? I would recommend to steer clear of this dealership. More
Loved working with this team! Houston Car Direct made the process super easy and treated me with respect and honesty. I never felt pressure and they really gave me clear options t Houston Car Direct made the process super easy and treated me with respect and honesty. I never felt pressure and they really gave me clear options that left me with much to think about! I haven't purchased yet as I am getting a few things in order personally, but I know who I will be purchasing from once I get everything squared away! More