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House of Imports - Service Center

Buena Park, CA

4.8
470 Reviews

470 Reviews of House of Imports - Service Center

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December 12, 2023

I have 3 Mercedes, I will always bring my cars to The House for my service needs. The staff are knowledgeable, professional and courteous. Ryan Anderson runs a great team! More

by Thuyannvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Dec 14, 2023 -

House of Imports responded

Hi Thuyannvo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

It is always easy and great customers service when I need any service on my card. The people are all great to work with. More

by karen.reinhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina and Ryan in the Service dept are Awesome.
Dec 14, 2023 -

House of Imports responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

Great staff and always so accommodating with my service calls. They keep me updated on the progress of my car. Highly recommend this team! More

by AMojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres, Ryan Anderson, Daisy
Dec 14, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

December 10, 2023

I would definitely recommend house of import, I had a very good experience and Andrew was very helpful. More

by Annytran2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew tiotuico
Dec 13, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

I always receive the top notch service at the House of Imports. Adam Tashchyan, our service representative is extremely knowledgeable, efficient, and thorough. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
Dec 09, 2023 -

House of Imports responded

Pat, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2023

Very good costumer service, dealer communicated well and on time . Very satisfied with good service. More

by melani_c_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William T
Dec 08, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

Come to have my car repair the leak. Showing the video inspection and detail explanation of the diagnostic inspection were good to know what was the source of the leak. It gives me more More

by hslopez98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 08, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2023

Yes, I know the price kind of higher than somewhere else but believe me it worthed. More

by nopporn reamaroon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chow
Dec 08, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

Great Service at HOI Mercedes. Service team excellent all around and provided great experience. In and out in leas than 10 min. Fast and efficient! More

by medistudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Allison Enciso
Dec 08, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

Perfect service with very nice attitude. Their service is also very efficient. Even though it is same day service, they still provide me a courtesy vehicle. Would come back again More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 07, 2023 -

House of Imports responded

Hi Jerry, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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